Sep 152017
 

By Fin Hall.

At the end of July, my wife and I went looking for a cheap, last minute all inclusive holiday. Finding Europe still overpriced, we opted for two weeks in Cuba.
We flew out from Manchester to the beautiful island of Caya Coco. This gorgeous forested resort has only 4 or 5 hotels, and has the most gorgeous beaches and very uncommercial. Our first week was spent in an idyllic and restful state.

As we were on holiday, we avoided Facebook and other social media sites. However, I did go online quickly to check on something at the weekend, and saw a message from one of my sisters in law telling me that there was a possibility of a hurricane coming our way.

Then on Monday when I phoned my daughter, her husband also pointed out there was a hurricane coming our way.

I then switched on the television and looked at CNN and heard about Irma heading up towards us. We then realised that things could get difficult. As time went on the situation became more and more serious.

On Tuesday it was announced that the area was on an official hurricane watch. That changed on Thursday when were told that we had to meet in the main hotel lobby at 1330 with all our suitcases packed and that the whole island was going to be evacuated up north, a 7 1/2 hour drive to Valadero.

Canadian tourists had been flown back home, but for some reason Thomas Cook decided not to fly us home; in fact they still flew the latest batch of tourists into Caya Coco on theWednesday.

After hours of delay we set off on this road trip. Crossing, for the last time, the 17km causeway, with pink flamingos resting in the water, that joined the island onto the mainland, stopping only once, at a petrol station, where the shop basically only sold coffee, beer and cracker biscuits.

Arriving just after midnight at the Iberis Starfish hotel, we all alighted he bus and were given our rooms. Tired and weary, and a bit hungry, we made our way to our room. On entering, we discovered it was ant infested, on the floor, in fact everywhere. The hallway leading to the room looked as if they hadn’t been cleaned since Castro officially opened it in 1977. Holes in the ceiling, dog ends on the threadbare carpet and mould were only some of the defects found.

We headed back down to reception to complain only to find the around 3/4 of the 20 bus loads of people were in the same situation. In protest, we all decided to spend the night in the public areas of the hotel, snatching only small stretches of sleep.

About 6.30am, we decided to go up to our rooms to quickly shower and change, a nap was put on hold when my wife saw ants on one of the beds.

Mid morning, after a bit of breakfast, we were allocated another room. This one totally opposite in quality, being utterly five star.

It wasn’t empty yet as the guest within hadn’t checked out. We returned after 2.30 pm to find that she decided not to check out, and the hotel staff had neglected to inform us.

They then gave us another room, actually a bungalow outside the main building, in the gardens near one of the pools.
So around 4.30pm, twenty four hours after we left the island, we eventually went to bed.

A good bit past midnight we awoke, having missed dinner, to the sound of the wind blowing a hooley outside. Looking out the windows, the trees had already begun to lose some of their fruits.

Just after 7 am, I saw that the buffet breakfast area was open. After eating we had a meeting to attend in the main building, walking up to it through puddles of water and broken branches lying strewn the gardens and footpaths. At the meeting we were informed that those guest who were in the bungalows were being moved to the main building, and that all the guests were being confined to their bedrooms to ride out the hurricane.

Each section of the hotel had a staff member on hand to assist. On entering our room. We saw that the sliding patio door type windows, had broken seals and that there was was gaps between the glass and the frame. We immediately took the mattress off one of the beds and placed it in front of one of the doors, and then took the bottom of the bed and placed it in front of the other door.

Getting towels from the maid, we placed them in front of the window on the floor, and the same in the bathroom.

It was a case from there on in of wringing the towels out and mopping the floor, until we gave it up as a bad job, and joined some of the other people in the corridor along with Maria, the customer service assistant, who proceeded to give us free salsa lessons.

Around this time, another member of the hotel staff came up and told us all to get our necessary belongings, not our cases, and get into the hallway. So, chairs, pillows, food, towels etc were removed from the rooms to the safety of the aforementioned corridor.

The category 5 hurricane was well taking hold in this part of the country, after demolishing our previous holiday destination.

After being out of our rooms for a couple of hours, we heard a crash from within our room, and when I tried to get in, even with two of us pushing, we couldn’t open the door. The window had obviously been blown in, and the wind was swirling round it.

Later a male staff member arrived, and we managed to get into the room, where our suitcases were rescued from the safety of the cupboard they resided in. It transpired that the window with the mattress in front of it had blown in, and broke, but the only thing that stopped it shattering, was the fact it had fallen on the mattress that wa placed in front of it. The one with bed was still holding up. Water was all over the floor, and the television was rescued in case it blew away.

We immediately took the mattress off one of the beds and placed it in front of one of the doors.

And so the long and hot vigil continued.

Around 11pm, we were allowed back into our rooms; or to be more precise, those on the left side as the other side, our side, was deemed too dangerous.

A Canadian couple gave us their room as they were going to share with their teenage daughters.

We just had time to clean our teeth and we were called out again, as a window in a room on the ‘safe’ side had blown in.

Fortunately it was just a store room, but people’s safety was paramount.

Just before 1am, the door to our damaged room was opened a tad and a small wedge was put in place so fresh air was able to circulate along the passageway. Much to everyone’s relief.

Every action has an opposite reaction they say, because just as it became easier to breath, the power went out.

Eventually sleep came to all, some on chairs, some on suitcase tables, my wife and I on a blanket on the ground.

Daylight came and the rain had ceased but the wind, although lessened, was still blowing hard. Looking around the outside, the devastation was unmissable. Trees down, roof tiles shattered, many windows smashed and water in places water wasn’t meant to be.

Areas inside, which had openings to the outside were as badly damaged. Ceiling liners all over the walkways, electric lights also. Vegetation had found its way into the interior as well. Within hours though,such was the efficiency of the staff, that all of the interior debris, in public places had been cleared and people were able to move about freely. Some exterior areas had been made accessible too.

Food was still being delivered to the guests.

Normality resumed later that evening. Despite being informed that we would be under lockdown from 10pm, the bar, which had only been serving coffee or tea and soft drinks, started serving beers at the back of nine, and remained doing so until 11.

Food was no longer being delivered, but was being distributed in the bar area. Sunday saw things return to some semblance of normality, well as of normal as possible. The buffet restaurant reopened for lunch, it had its own generator. The fridges/freezers however were still down as they were on the grid of the local town.

A lot of the main footpaths were being cleared by hand, with the only extra being a lorry was deployed to pull the trees away from the walkways.

News was given that the airport had re-opened and all the Canadian tourists were going home on Tuesday along with 3 three flights of the Thomas Cook ones. Our flight, which was due to depart on Wednesday, appeared to be on schedule.

So as I finish writing this, I have just returned from the bar where a trio of elderly Cuban men played some Cuban music, and, yes I did get up and dance, the first up. After all it was my birthday on the day of Hurricane Irma.

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Apr 232015
 

With thanks to Beverly Tricker.

Aberdeen City and Shire Hotels’ Association launches new tourism awards at Dunnottar CastleAberdeen City and Shire Tourism Awards (ACSTA) will return for an encore performance this year so that operators can fly the flag for the local area in Scotland’s national tourism accolades.
Those who pick up honours at ACSTA later this year will represent the north east at the Scottish Thistle Tourism Awards 2016, at which the nation’s best will be recognised.

ACSTA held its annual awards dinner in January this year but in order to meet the timeframe for next year’s Scottish Thistle Awards, another ceremony will take place on November 27th, 2015. Entries are now open for 14 different categories.

All of the categories are aligned with the Scottish Thistle Awards, and this year there will be new sections, including Tourism – Everyone’s Business, which is open to any organisation, from community groups and destination management bodies to transport providers and retail venues, that inspire best practice when it comes to looking after visitors.

Another new category is Hospitality Hero which is open anyone working on the front line and who is dedicated to providing a special experience to visitors.

The awards are once again being supported by the Aberdeen City and Shire Hotels’ Association, which is appealing for businesses of all sizes to submit entry forms and show the high quality tourism offering in the area.

The launch coincides with the arrival of the VisitScotland Expo – a business to business travel trade event – in Aberdeen this week. The event at Aberdeen Exhibition and Conference Centre will attract hundreds of international delegates.

ACSTA chairman Iain Watson says,

“With such a huge week for tourism in the north east we felt that it would be a very appropriate time to open ACSTA up for entries. Hundreds of delegates from all over the world will be attending Expo and seeing for themselves what this part of Scotland has to offer.

“We are in an unusual position of holding two awards ceremonies within a 12 month period, but we felt it was essential that we took steps to align ourselves with the Scottish Thistle Awards.

“This means that all of our winners will become regional winners of the Scottish Thistle Awards, and will go on to compete in the national final. They will be up against other tourism operators from all over Scotland, and will show the exceptionally high quality of what we have to offer here in the north east.

“We have had a fantastic response to ACSTA over the past two years, and I sincerely hope that individuals and businesses will continue to support an event that has fast become one of the key dates in the hospitality sector calendar.

“We urge them to get their entries in as soon as possible, and help us to show the rest of Scotland that we are in a league of our own when it comes to looking after our visitors.”

Entries for ACSTA will open at www.acsta.co.uk are now and will close on June 19, 2015. Three entries will be shortlisted for each category and the winners will be announced at a ceremony at the Ardoe House Hotel and Spa in Aberdeen on November 27, 2015.

The full list of awards categories is:

• Tourism – Everyone’s Business

• Best Informal Eating Experience

• Best Event/Festival

• Innovation Award

• Friendliest Pub/Bar

• Best Visitor Attraction

• Most Hospitable B&B Guest House

• Best Restaurant Experience

• Best Holiday Accommodation

• Most Hospitable Hotel

• Young Ambassador Award

• Ambassador

• Best Outdoor/Adventure Experience

• Hospitality Hero

Aberdeen City and Shire Hotels’ Association represents 46 independently operated hotels and conference venues. These hotels provide around 4,000 bedrooms in Aberdeen and Aberdeenshire. The Association is committed to improving the quality and standard of hotel services and to furthering the overall standards of excellence and hospitality within the region.

Dec 192014
 

Miles the Bear is left out in the cold as a reindeer packs his bags and heads to Cairngorms National Park winter wonderland in spoof of hit television ad. With thanks to Eoin Smith.

Cairngorms Festive Smile 2A reindeer’s hunt for his festive smile takes centre stage in a heart-warming spoof of one of the UK’s most feel-good television ads.
The film, launched 17 December, 2014 by VisitCairngorms, parodies Thomson’s ‘Miles the Bear’ TV adverts, where a one-eyed teddy bear rediscovers his missing smile in Jamaica.

The VisitCairngorms film features a down-trodden reindeer who finds his festive smile in the Cairngorms National Park where he gets to go mountain biking, travel on the CairnGorm Funicular Railway, experience real snow, meet his own kind in the form of the Cairngorm reindeer herd and finally to meet Santa … where he’s presented with a girlfriend for Christmas.

The video can be viewed at www.youtube.com/user/VisitCairngorms

The Cairngorms reindeer starts off at home – noticeably ‘smileless’ – having yoghurt spilled on his antlers, being dragged upstairs upside down, put through the washing machine, hung outside to dry and being attacked by the family dog. But his smile grows as he travels to the Cairngorms National Park – an area of stunning natural beauty in the Scottish Highlands renowned as a winter wonderland ­­- where he is at the heart of family activities

“We wanted to show that you don’t have to take the family all the way to Jamaica to escape a drab and dreary life and discover your smile,” says Kevin Roach, chairman of VisitCairngorms. “Experiencing the Cairngorms National Park will bring out the smile in the whole family, particularly at this time of year with so much festive spirit about.

“Our reindeer has so much more fun than Miles the bear – who spends much of his holiday on a sun lounger. Like other visitors to the park, he gets the opportunity to skate, visit real reindeer on the mountainside, see Balmoral where the Queen holidays, go mountain biking in Glenlivet and drink hot chocolate in the snow.

“Miles may have been able to work on his tan, but we bet that even his smile will droop a little when he realises that our reindeer came face to face with Santa in a real life winter wonderland right here in the UK.  Don’t be too down in the mouth though, Miles – we’d be delighted to have you visit the Cairngorms National Park at any time to enjoy a fun adventure with your family.”

Locations for the film included:

  • The Cairngorms Reindeer Herd – Britain’s only herd of 150 free-ranging reindeer in the UK, where visitors can, under supervision, feed and stroke the reindeer.
  • The CairnGorm Mountain Funicular Railway – where children under five (and reindeer) travel free on Scotland’s only funicular railway to the viewing platform and panoramic views at over 3500 ft. It also has the UK’s highest post box so the perfect drop off for Christmas cards.
  • Glenlivet Mountain Bike Trails – Purpose built mountain bike trails through Glenlivet Estate for all ages with spectacular panoramic views
  • The Potting Shed Tearoom at Inshriach Nursery – a rustic tearoom with a unique viewing gallery to spot birds and red squirrels.
  • Loch Morlich beach – A blue flag beach in the middle of the Highlands on a sparkling freshwater loch which views of the snow clad mountain peaks.
  • Balmoral Castle – favoured holiday home of the royal family since the days of Queen Victoria and Prince Albert

The Cairngorms National Park is made up of five different areas – Aviemore and Cairngorms; Angus Glens; Atholl and Glenshee; Tomintoul and Glenlivet; and Royal Deeside and Donside. Visit www.visitcairngorms.com to find out more about what’s happening in Scotland’s winter wonderland this season.

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Oct 172014
 

With thanks to Eoin Smith, Tricker PR.

Aberdeen City and Shire Hotels’ Association launches new tourism awards at Dunnottar CastlefeatTwo distilleries, a fish and chip shop and a colourful display of dolphin sculptures are among those announced as finalists in the 2015 Aberdeen City and Shire Tourism Awards (ACSTA) today (October 15, 2014). Entrants in 14 different categories now face an anxious wait until January 30 next year to learn if they will be crowned winners.

There was a 25% increase in the number of entries received by the awards scheme, which is organised by the Aberdeen City and Shire Hotels’ Association (ACSHA). It took place for the first time earlier this year.

Two additional categories were also introduced and the sections are now aligned with the national VisitScotland-backed scheme, The Scottish Thistle Awards. It is intended that ACSTA will become adopted as the regional final for the Scottish Thistle Awards by 2016.

ACSTA chairman Iain Watson says the level of interest took organisers by surprise. He commented:

“From the moment we opened for entries in July, there was a steady stream of nominations coming in. Overall we were 25% up on the number of nominations received last year and while we have two additional categories, the increase was seen across the board.

“We have received entries from many of the operators who took part in our inaugural awards in 2014, but also many new faces who are taking part for the first time. It is clear that operators across the city and shire have been inspired by the 2014 event and recognise that this is an opportunity for them to shine.

“I can honestly say that every single facet of the tourism industry is represented in this awards scheme, from small one-man operators through to large multi-national organisations. And that is the wonderful thing about ACSTA – there is a place for everyone at the table.

“This is not about rewarding the organisation that has the most budget or manpower at its disposal: the awards are about recognising operators and individuals who make a real difference to the visitor experience and who are dedicated to ensuring that customers, whether they are here for business or leisure, leave with a first rate impression of what we have to offer.”

Contenders in one of the most hotly contended categories – Most Hospitable Hotel – are this year’s winner Meldrum House, Oldmeldrum; Holiday Inn West Aberdeen; and Tor-na-Coille, Banchory.

Calum Richardson from The Bay Fish and Chips in Stonehaven, who was a finalist in the Ambassador category in 2014, has once again made the shortlist, along with tour guide Pam Wells and Stephen Gow, the general manager of the Thistle hotel group in Scotland.

Final judging will take place before the end of the year and winners will be announced at a ceremony at Ardoe House Hotel and Spa in Aberdeen on January 30, 2015. Host for the evening will be broadcaster Tam Cowan. Further information about the awards is available at www.acsta.co.uk

The shortlisted nominees in all categories are:

Our Warmest Welcome – Holiday Inn Aberdeen West; The Jays Guest House, Aberdeen; Ardoe House Hotel and Spa, Aberdeen.

Best Informal Eating Experience – The Bay Fish and Chips, Stonehaven; Buchanan Foods Ltd, Banchory; The Mariner Hotel Ltd, Aberdeen.

Best Event or Festival – Run Balmoral; Bon Accord Steam Engine Club; Wild in Art for Wild Dolphins.

Green Tourism – Holiday Inn Express City Centre, Aberdeen; The Bay Fish and Chips; Mains of Scotstown, Aberdeen.

Creative Ambition – Glen Tanar Estate, Aboyne; Thistle Aberdeen Airport Hotel; Visit Royal Deeside.

Friendliest Pub/Bar – Orchid, Aberdeen; The New Inn, Ellon; The Illicit Still, Aberdeen.

Best Visitor Attraction – Glen Garioch Distillery, Oldmeldrum; World Horse Welfare, Aboyne; Glen Dronach Distillery, near Huntly.

Most Hospitable Guest House – Durn House, Portsoy; Struan Hall Guest House, Aboyne; Glendavan House, Aboyne.

Best Restaurant Experience – Ardoe House Hotel and Spa; Banchory Lodge Hotel; Atlantis Restaurant, Aberdeen.

Best Holiday Accommodation – Ythan Valley Campsite and Little Lodge; High Seas Hobbit, Rosehearty.

Community Involvement Award – Aberdeen Performing Arts; Marriott, Aberdeen; Park Inn by Radisson, Aberdeen.

Most Hospitable Hotel – Meldrum House Country Hotel, Oldmeldrum; Holiday Inn Aberdeen West; Tor-na-Coille Hotel, Banchory.

Young Ambassador – Stuart McPhee, Harding Ltd, Aberdeen; Adelle Chessor, VisitAberdeen; Craig McDonald, Glen Tanar Estate.

Ambassador – Calum Richardson, The Bay Fish and Chips; Pam Wells, Pam Wells Ltd; Stephen Gow,Thistle Aberdeen Altens Hotel.

Oct 102014
 

SENTINEL+STEAM+WAGGON+002 (4)With thanks to Martyn Smith.

The Grampian Transport Museum will be welcoming visitors this October with a number of special activities taking place during the school holidays.
The museum’s final rides afternoon of the season takes place on Wednesday 15th October, from 1.30pm – 3.30pm.

Celebrating its centenary year, the museum’s Sentinel Steam Waggon will take centre stage and will offer visitors the chance of a ride around the museum’s outdoor circuit.

The Sentinel will be joined by a pair of stunning Stanley Steam cars, owned by a local enthusiast. Dating from the early twentieth century there are thought to be just three of these left in Scotland!

A number of static displays will be on show too – a live steam 3.5” gauge Stevenson’s Rocket will be on show alongside a selection of miniature traction engines and railway locomotives.

Then the fun continues with a special Halloween Activity Afternoon on Thursday 23rd, from 1pm – 3.30pm. With Halloween activities, quizzes and crafts plus face painting, balloon modelling and a magic show it’s an afternoon not to be missed.

Entry to both events is included in the museum’s standard admission which is £9.50 for adults, £7.50 for concessions and 2 children admitted FREE with every adult.

Grampian Transport Museum is open daily from 10am – 4pm up until Sunday 26th October, giving visitors the chance to see fantastic displays including the Great Train Robbery Exhibition and 1910 ‘round radiator’ Maudslay, which are on display this season only.

Sep 122014
 

Aberdeen City and Shire Hotels’ Association launches new tourism awards at Dunnottar CastleWith thanks to Eoin Smith, Tricker PR

The competition is heating up as entries start to roll in for an awards scheme which will celebrate the region’s top tourism providers. Dozens of businesses and individuals have already entered the Aberdeen City and Shire Tourism Awards (ACSTA), however there is still time for tourism providers to apply.

With the number of categories increased to 14 from 12 and a new alignment with the national industry awards scheme, the Scottish Thistle Awards, there are now more opportunities than ever for those working in the tourism sector to be recognised for their work.

Awards organiser Aberdeen City and Shire Hotels’ Association is looking for entries from operators which show how they go the extra mile for their customers, providing an unforgettable experience for all those visiting the region.

ACSTA chairman Iain Watson says:

“We are delighted with the response we have had so far, and welcome all tourism operators in Aberdeen and the surrounding area to apply and show what they are doing to give their customers unparalleled service.

“There are some incredible tourism businesses in the north east of Scotland, as shown by the outstanding response to our inaugural awards earlier this year, and this is their chance to showcase what they do.

“There are a couple of brand new categories this year, including best festival or event and a section specifically for B&B and guest house operators, so there is now an opportunity for everyone across all sectors to shine. These awards are all about celebrating the tourism industry – a sector which contributes millions of pounds to the local economy every year.

“Not only do we want to shout about our success and the quality of our guest experience as a region, but also give the opportunity for individuals to shine. I know that winners announced at our inaugural event have all benefitted from the positive publicity which surrounded their wins.”

Entries for ACSTA are now open at www.acsta.co.uk and will close on September 23. Three entries will be shortlisted for each category and the winners will be announced at a ceremony at Mercure Ardoe House in Aberdeen on January 30, 2015.

The full list of awards categories is:

  • Most Hospitable Hotel
  • Most Hospitable B&B/Guest House
  • Best Holiday Accommodation
  • Best Informal Eating Experience
  • Best Restaurant Experience
  • Friendliest Pub/Bar
  • Best Event or Festival
  • Our Warmest Welcome (customer service award)
  • Best Visitor Attraction
  • Creative Ambition
  • Young Ambassador Award
  • Ambassador
  • Community Involvement
  • Green Tourism

A lifetime achievement award may also be presented at the discretion of the awards organising committee. Further information about the entry requirements for each category is available at www.acsta.co.uk

Aberdeen City and Shire Hotels’ Association represents 46 independently operated hotels and conference venues. These hotels provide around 4,000 bedrooms in Aberdeen and Aberdeenshire. The Association is committed to improving the quality and standard of hotel services and to furthering the overall standards of excellence and hospitality within the region.

Jul 042014
 

With thanks to Eoin Smith, Senior Account Executive, Tricker PR.

Aberdeen City and Shire Hotels’ Association launches new tourism awards at Dunnottar CastleAn awards scheme that recognises exceptional tourism operators in the North East is returning for a second year, with even more opportunities to win.
The number of categories in the Aberdeen City and Shire Tourism Awards (ACSTA) has been increased to 14 from 12 and the categories have been aligned to the national industry scheme, the Scottish Thistle Awards.

Awards organiser Aberdeen City and Shire Hotels’ Association (ACSHA) is appealing to businesses and individuals to enter and show how they do their bit to ensure visitors return home with fond memories of their time in the region.

ACSTA chairman Iain Watson says he hopes operators will respond to the call for entries. He adds:

“The number of entrants to the inaugural awards last year took us all by surprise, as did the quality of the entries received.

“It left us in no doubt that there are some truly exceptional businesses and individuals making positive differences to the quality of the visitor experience, and that we should be doing all we can to encourage them and other like-minded operators.

“Many of those who won and who were shortlisted across the various categories earlier this year are already telling us that the exposure and endorsement has had a positive impact on their business. I would urge everyone to go online and visit the awards website: there are categories recognising everything from hotels and guest houses, to bars and festivals.

“We have aligned many of our categories to the Scottish Thistle Awards and it is our intention that ACSTA will become the North East regional heat of this national scheme by 2016.”

Entries for ACSTA are now open at www.acsta.co.uk  and will close on September 16. Three entries will be shortlisted for each category and the winners will be announced at a ceremony at Mercure Ardoe House in Aberdeen on January 30, 2015.

The full list of awards categories is:

  • Most Hospitable Hotel
  • Most Hospitable B&B/Guest House
  • Best Holiday Accommodation
  • Best Informal Eating Experience
  • Best Restaurant Experience
  • Friendliest Pub/Bar
  • Best Event or Festival
  • Our Warmest Welcome (customer service award)
  • Best Visitor Attraction
  • Creative Ambition
  • Young Ambassador Award
  • Ambassador
  • Community Involvement
  • Green Tourism

A lifetime achievement award may also be presented at the discretion of the awards organising committee. Further information about the entry requirements for each category is available at www.acsta.co.uk

Aberdeen City and Shire Hotels’ Association represents 46 independently-operated hotels and conference venues. These hotels provide around 4,000 bedrooms in Aberdeen and Aberdeenshire. The Association is committed to improving the quality and standard of hotel services and to furthering the overall standards of excellence and hospitality within the region.

Jul 192012
 

With thanks to Richard Bunting.

Forres taxi operator David Macpherson is helping to bring Scotland’s Caledonian Forest back from the brink by supporting the Findhorn based conservation charity Trees for Life, which aims to restore the forest to an area of over 2,500 square kilometres in the Scottish Highlands.

David’s firm, Mac’s Eco Taxi, donates 20 pence to the award winning charity for every journey that picks up, or drops off, at the Findhorn Eco village in Findhorn Bay, Moray.

The scheme has already notched up more than £150, which David presented to Trees for Life recently.  The green-minded taxi operator also has plans to fund a grove of trees through the charity.

David, who has run a taxi business for five years, decided to give his business a green boost in late 2010 by investing in a state of the art hybrid Honda Civic which runs on electricity as well as petrol.  The car is able to recharge itself while being driven so has no need to be plugged in.

In addition to purchasing the first such car to be operated by a taxi firm in the area, David also decided to make a difference to the environment by supporting Trees for Life’s forest restoration work.

David said:

“I’d noticed Trees for Life’s vehicles and office on many trips to Findhorn, but it was buying the charity’s calendar with its stunning photographs of the Caledonian Forest that really inspired me.  Our customers know that we are being doubly carbon conscious – with low emissions from our car and with donations supporting the reforestation of the Highlands.”

Since planting its first trees in Glen Affric in 1991, Trees for Life has planted over one million trees and has received a number of awards including the 1991 UK Conservation Project of the Year, the Millennium Marque in 2000 and Top 10 Conservation Holidays worldwide in 2009.

Alan Watson Featherstone, executive director at Trees for Life, said:

“This is an excellent project that is good news for the climate as well as Scotland’s biodiversity and wild landscapes.  

“Simple yet positive schemes like this make a big difference to our work.  Every £5 allows us to plant a tree and every £50 enables us to restore 50 square metres of native woodland.”

People can support Trees for Life’s restoration of the Caledonian Forest by funding dedicated trees and groves, while the charity’s Conservation Holiday Weeks allow people to gain practical conservation experience in beautiful locations.

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Oct 072011
 

With Thanks to Dave Macdermid.

The UK’s largest sports tour operator, Thomas Cook Sport, has become Aberdeen FC’s Official Holiday Club partner, which means that fans can buy anything from charter flights and hotels to complete holiday packages, all at guaranteed discounted prices. Last year Thomas Cook Sport became the Official Travel Partner of the SPL in a three year deal.

Aberdeen FC join a long list of SPL club partners, with fans sure of a discount on holidays booked through Thomas Cook.

Danny Talbot, Managing Director of Thomas Cook Sport said,

“It’s fantastic news that we’re now working with Aberdeen FC, and partner more Scottish Premier League clubs than ever before.  With thousands of fans able to benefit from our Holiday Club discounts, we’re looking forward to building great relationships over the coming seasons.”

An Aberdeen FC spokesperson said,

“Thomas Cook is a fantastic brand for us to be involved with and the Holiday Club is a great initiative that enables us to offer our fans discounts on their holidays, with royalties from bookings being passed on to the club.”

Fans of The Dons can make the most of their exclusive Holiday Club deals by calling into any Thomas Cook or Going Places store – there are around 800 across the UK including Thomas Cook Langstane.

Jan 212011
 

By George Anderson.

My call, they assured me, was important to them. They were quite specific about this.

It was less important than putting a man on Mars, but more important than missing a hairdressing appointment.
Both of their service consultants, Alf and Deirdre, were experiencing hyper-normal levels of calls. Which was presumably why I was 68th in the queue and had been holding on since the milkman delivered the gold top on Monday.

Of course, your place in these queues is relative. Only 48 hours beforehand I had been 497th in the queue, so I wasn’t doing too badly and I always had the option to ‘Press 1 – if you have lost the will to live.’  Anyway, I had taken a week’s holiday to make this call, so I still had five days in hand.

On Thursday morning someone with an indefinable European accent asked me to key in the square root of my National Insurance number and while I was at it, my age, shoe size, bank details, three of my favourite passwords, a Visa card number, my postal code and my grandmother’s maiden name.

By Friday afternoon the manic rendering of the Birdy Song I had been listening to continuously since the beginning of the week – when I wasn’t listening to machines telling me how much they valued my custom that is – had infiltrated my cranium, dug in like travellers encamped on the Mounthooly roundabout and refused to leave for several weeks after I had hung up.

I was just starting to hallucinate from lack of sleep when I suddenly realised I could hear Alf’s voice saying ‘Hello, Alfred speaking. How may I help you?’  But he didn’t have an option to press for those, people like me, who had forgotten why they called in the first place; so I just hung up.

My wife said I had wasted a week’s holiday. But I reminded her of the week we had spent in sub-deluxe chalet-style accommodation at Butlins Ayr, during a rain sodden February in 1964 and she grudgingly agreed that nothing could be a bigger waste of time than that.

There was worse to come. Apparently, while I was waiting for Alfred to come free, some Albanian cyber-twister had plundered our bank accounts, leaving them emptier than Ma Hubbard’s dog.