Apr 202017
 

With thanks to Esther Green, Senior Account Executive, Tricker PR.

Austen Clark, managing director of Clark Integrated Technologies.

A major UK business survey revealing that a fifth of British businesses have been hacked by cyber criminals hammers home the need for all firms to ramp up their defences against cybercrime.

With only a quarter of firms surveyed by the British Chambers of Commerce (BCC) saying their business has security measures in place to guard against hacking, Austen Clark of Clark Integrated Technologies warns that too many firms could be exposing themselves to the very real danger of being hit by cybercrime.

Mr Clark, managing director of the Turriff-based ICT firm, says that the BCC report published this week drives home need for all businesses ramp up security defences to protect against hacking – and there are simple, tangible actions that all organisations can follow to reduce their risk of becoming a victim.

Larger companies – defined as those with at least 100 staff – are more susceptible to cyber attacks, according to the report, which found that 42% of big businesses had fallen victim to cybercrime, compared with 18% of small companies. Only a quarter (24%) of the survey’s 1,200 respondents said their business had security measures in place to guard against hacking.

Cybercrime can jeopardise a firm’s finances, confidence and reputation as well as causing disruption to business and productivity, warns Mr Clark, adding that while data breaches at web giant Yahoo, telecoms firm TalkTalk and the dating website Ashley Madison are the ones to grab headlines, the BCC report shows how worryingly widespread the problem is across the economy.

Mr Clark says:

“The internet brings huge opportunities but it also brings risks and every single day businesses face cyber-attacks, with attempts to steal information and money, or disrupt business. It is increasingly important to manage these risks to take advantage of the internet whilst protecting your business.

“As cybercriminals become more determined and better organised, no business can afford to take its eye off the ball. Firms of all sizes, from major corporations to one-man operations, can be victims so all need to be proactive about protecting themselves from cyber-attacks.

“Cybercrime is a bit like the elephant in the room – everyone has heard of it and has stories relating to ‘other businesses’ but no one wants to admit they have been hit by a cyberattack as there seems to be a stigma around being a victim of a scam or con. But reports like this one show the alarming extent of the problem, and its impact on the economy.”

The good news is that there are regular and simple actions that can be taken to help businesses promote good cyber health and Clark IT advises the following:

  1. Install and update anti-virus, anti-spam, and firewall/s
  2. Carry out regular updates on all software and devices
  3.  Change your password regularly (make it difficult to ever guess)
  4.  Secure your network
  5.  Provide clear and concise procedures for handling email, internet and mobile devices
  6.  Train your people in good security practices
  7.  Implement and test backup plans
  8.  Carry out regular security risk assessments to identify important information and systems
  9.  Carry out regular security testing of your business
  10.  Be suspicious – not everyone is a prince with $100 million dollars to send your way

Hacking attacks on British businesses has been said to cost investors £42bn.

Clark IT is based near Turriff in Aberdeenshire and is one Scotland’s leading independent providers of managed ICT solutions with a broad range of corporate and commercial clients not only in the North-east but across Scotland and beyond.

Clark IT clients benefit from the specialist knowledge of the firm’s 26-strong team to support their systems and through managed IT services. Clients also benefit from Pro-active IT Support, 24/7 Monitoring, A virtual IT Manager, predictive IT costs and a strategic IT plan tailor-made for their business.

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Feb 102017
 

With thanks to Esther Green, Senior Account Executive, Tricker PR

As cybercrime continues to be a real and growing menace to business, data backup must become a greater part of continuity planning, according to a Scottish IT business leader.

Data backup is one of the most important areas of IT and yet is also one of the most ignored, Austen Clark of Clark Integrated Technologies has warned ahead of World Backup Day on March 31.

A study last year found that while 36% backup their business data entirely there are 36% who back nothing up at all.

“It is the time put a clear focus on data backup, with man-made cybercrime threats adding another dimension to the risk of data being destroyed or deleted” says Mr Clark.

“We are living in a data-driven society and data is crucial to the smooth running of any business.

“As such backing up data is an essential security measure in today’s computing world. The rise in ransomware attacks which effectively take data hostage from business is just one example of how data loss can happen.  An attack can has financial implications and can cost hundreds or thousands of pounds to businesses.

“Data has gained intrinsic value, either in the staff time needed to generate it or in its relevance to your clients. Data loss, both accidental and due to theft, costs millions of pounds to businesses every year.”

Mr Clark answers some of the most commonly posed questions around the subject.

What is backing up?

Quite simply, backing up is making a copy of your most important files which can be used if the original copy is lost, with the second copy ideally held at different location to the original and be kept in a secure environment.

It is usual for data to be saved to just one place, like ‘My Documents’ on a PC’s hard drive but if this data were accidentally changed or deleted it would take considerable time and expense to restore, with the possibility it may never to be recovered.

Growing numbers of computer viruses have become a risk to business information, and once they have infected your machine they may delete or corrupt your data.

Other common causes of date loss are physical failure of a PC or Server, accidental error, theft or disasters like fire, flood or even simply a dropped glass of water.

Data backup should be specifically tailored for your business.

What data should I backup?

When choosing what data to back up think about what you would need to continue working if your network was damaged.

Clients address, telephone details, your account information, important documents. How long has it taken you to collate all this information and what would happen if you couldn’t get it back once lost? These are the key questions to think about around backing up.

What types of backup are there?

There are various types of backup available and the one you choose will generally depend on time, security and budget. There are a number of frequently used backup solutions to suit business needs.

Memory stick devices tend to be used for smaller backups or mobile users. These are usually removable hard drives and are very popular. The disadvantages of these cheaper devices are that they are at times unreliable and easy to lose or damage due to their small size. The data which is held on them is usually unsecured, meaning if customer details or financial information is held on them this is a greater risk if they were to be lost or used by unauthorised personnel.

When a backup is done the previous backup is overwritten, meaning that only one version of the backup can be stored.

Tape backup is an old industry standard backup medium for businesses with a reasonable amount of data to backup. Daily, weekly and monthly backups can be carried out and as long as you have a managed tape rotation and store the tapes offsite it is a possibility to use this backup solution.

The disadvantages of tape are that it is slow, both to backup and to restore. As it is a manual process it can be subject to error and unless you remember to take the tapes offsite on a daily basis it is subject to the same threats as the original backup.

Online data backup is an efficient choice for small and medium businesses. There is no need to purchase hardware or software, just  a monthly service. Select the data you want to backup and it is transferred in an encrypted format to a high security data centre.

Backups are fully automated, meaning no user intervention is required and you can restore single files or full backups at the click of a mouse. Full protection and availability make this an attractive option. Different versions of backups are available, covering accidental changes made or deletions.

What other considerations are there?

Always test your recovery data – a backup is useless if it cannot restore correctly. Backup regularly, you don’t want to find out the last copy you made is several months old. Keep your backups off site, that way if you do lose data to a fire, flood or theft you know you can retrieve your information.

What about personal devices?

Research shows that 30% of people have never backed up but with 113 phones lost or stolen every two minutes and one in 10 computers infected with a virus each month it is just as important to back up data here too which means it can be saved in the event of a disaster or accident.

 

 

 

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Nov 102016
 

With thanks to Esther Green, Senior Account Executive, Tricker PR.

Photos by: Grant Anderson - www.grantanderson.me

Tesco Bank’s online hacking attack  has prompted the  boss of a North-east IT firm to issue a stark warning that cybercrime must be taken very seriously – and not just by national and international brands and corporations.

Small and medium enterprises are just as vulnerable and this latest attack is simply another indication of the damage that can be wreaked by hackers, according to Austen Clark, managing director of Clark Integrated Technologies.

Tesco Bank has more than 7 million customers accounts and confirmed “fraudulent criminal activity” was first identified late on Saturday with about 20,000 customers have had money taken from their accounts, with “suspicious activity” identified in another 20,000.

Mr Clark (pictured), a leading voice in the campaign to ensure owners of SMES defend against cyber criminals, has urged businesses to wake up to the realities, saying that the fast-paced and ever changing nature of information technology meaning new potential online risks are arising all the time.

Mr Clark states:

“Many firms may not realise the risk they face from cybercrime. Governments and multinational corporations are large targets but their increase in awareness and investment in defence against cyberattacks are leading to SMEs producing a more viable focus for hackers.

“There is a serious and important message for companies of all sizes that store and handle personal data. People’s personal information must be securely protected at all times.

“While under-reporting is massive, Federation of Small Business statistics show that two thirds of small businesses have been the victim to cybercrime in the past two years, while over a third of small businesses do not report crimes against their business. It’s time for small businesses to sit up, appreciate the potential severity of cyber-attacks and implement good risk management.”

Cloud computing has resulted in work no longer being a place but a task as flexible and home working options increase in the work place. With reliance on multiple internet connected devices only set to rise as well, cybercrime is something that everyone needs to guard against.

“We’ve observed that attackers are exploiting the new opportunities that these new ways of working creates,” Mr Clark continues.

“Attackers are now aware of your weakest locations, such as off-network devices and remote offices, furthermore they now target specific systems and users

“Attackers have the patience to acquire multiple footholds so then can launch an attack at the proper time – and are more motivated and sophisticated than ever to target company’s data. Data has been the driving force behind the latest attacks and is viewed as the world’s newest currency.”

Thankfully, businesses can increase their security online by securing their IT, having up to date malware protection, managing user privileges and working towards educating workers and raising awareness to of good practice.

Some of the most basic measures include:

  • Allow your software and applications to be updated as soon as possible.  These updates often contain vital security updates to protect your devices from new threats.
  • Never use obvious passwords like ‘password’. Add symbols and numbers and a mix of upper and lower case letters to ensure a strong password.
  • Delete and block suspicious e-mails and never open attachments or follow links contained within.
  • Don’t forget smartphones and tablets are at just as much risk from viruses and other forms of malware as computers.  Install anti-virus protection, keep it up to date and use it regularly.
  • Educate your staff on the dangers of cybercrime, both to the business and them as an individual and encourage them to use best practice

Mr Clark concludes:

“The internet brings huge business opportunities but it also brings risks and every single day businesses face cyber-attacks, with attempts to steal information and money, or disrupt business. It is increasingly important to manage these risks to take advantage of the internet whilst protecting your business.

“Focus on protecting data and standardisation and use independent advisers to manage your interests.

“If your business does become the victim of hacking, it’s important to dissect a breach after it has occurred as this can help understand how to prevent it from happening again. However, like most things, prevention is so much better than cure.

“There’s really no such thing as a silver bullet – all systems have weaknesses and vulnerabilities – but there is help and guidance available to help prevent against becoming the next victim of cybercrime.”

Clark IT is based near Turriff in Aberdeenshire and is one Scotland’s leading independent providers of managed ICT solutions with a broad range of corporate and commercial clients across Scotland and beyond.

Clark IT clients benefit from the specialist knowledge of the firm’s 22-strong team to support their systems and through managed IT services. Clients also benefit from Pro-active IT Support, 24/7 Monitoring, A virtual IT Manager, predictive IT costs and a strategic IT plan tailor-made for their business.

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Mar 222012
 

Old Susannah takes a humanoid angle on the Provost’s exit, the who’s who of deer cull councillors, alledged  cybercrime, the police box/granite web, and the Cameron and Clegg creatures.  By Suzanne Kelly 

 

Happy Friday everyone!  So much has been happening in our Vibrant ‘Deen it is hard to know where to start.

Bad news first I suppose:  with a heavy heart I must inform you that our Lord Provost will not be joining the council next year.  Soon his clothing allowance and civic car privileges will pass to another.

But which young pretender will take the crown, chain of office and supply of carriage clocks?

HoMalone, if she manages to get re-elected may stand some chance; she was  deemed the worthiest LibDem in the land.  And now that she leads the LibDems, I’m sure there’s no stopping her.

At least we’ll all get to go to Provost Stephen’s portrait unveiling party before the end comes. . .  guess his LibDem pals will have to find someone else to hitch rides with other than in the civic car at our expense.  Steve Delaney, who will contest the Lord Provost’s seat in the May, got a ride from the obliging taxpayer in the civic car as he was late for something or other.  We are too kind. I’d have given him a carriage clock as well, so he wouldn’t be late next time.  Perhaps he already has one?

A very silly rumour reaches Old Susannah; it can’t be true.  I hear that the virtuous ex-Councillor Richard Robertson, who quit the city council over the 3rd Don Crossing, wants to run in Torry/Ferryhill.  Now, as a Torry resident who’s been going to the community council meetings recently, I am not sure that someone who voted in favour of shooting our deer and against letting me and the Cove Community Chairman speak to the Housing & Environment Committee to try and save the deer is going to find many votes in this part of town.

In fact, if the people who we spoke to last Saturday in town while handing out flyers about the cull are anything to go by, then I doubt any of the following deer killers are going to get great receptions at the ballot box.

 One ambitious girl seems to have grown up with the Dalek as a role model.  Step forward Aileen Malone.

Remember these people; they are the ones to thank over the affairs on Tullos Hill:   John Corall, Jackie Dunbar, Neil ‘Fletch’ Fletcher (who sadly is leaving us anyway), Jim Noble, Richard Robertson, Wendy Stuart, Ian Yuill, and new LibDem Darling, HoMalone.  The deer’s friends?  Neil Cooney, Yvonne Allan, Norman Collie,  James Hunter,  Alan Milne and Willie Young.

Dr Who has another new companion this week;  I’ve been recalling all the frightening monsters, world-destroying creatures, and evil masterminds we’ve seen over the decades.  But never mind the city council and its advisors – on with some definitions….

Dalek   (noun) part human creature created by Davros, a Dalek is a single-minded creature, repeating the same phrases over and over again, in a robotic voice; most notably ‘Exterminate!’.  Daleks are not known for their ability to negotiate, only to destroy.

We all remember being terrified and trembling behind our sofas and forts made of cushions and blankets as the Daleks rolled across our TV screens crying ‘Exterminate!  Exterminate!’.   Most of us were afraid of these creatures, but one ambitious girl seems to have grown up with the Dalek as a role model.  Step forward Aileen Malone.

She will not negotiate a peaceful settlement with thousands of people who want to keep Tullos Hill as a meadow.  She operates a scorched earth policy (well, mostly scorched rock policy – I’ve been up there and seen where the trees are going to be planted before they die), and she is going to EXTERMINATE the deer which live there.

Can no one stop the march (well, glide) of this Dalek in its quest for world domination?   Like the Daleks in Dr Who, she is aided by one or two humanoids who should know better,  but don’t.

Cybermen:

 The Cybermen likewise terrified generations of children; they were humans which had been ‘upgraded’ – or rather turned into humanoid machines powered by remnants of human brains.  But the question for Aberdeen is:  has there or has there not been any Cyber-crime?

Just as time was running out for the referendum vote, along came Tom Smith (connected to the private Aberdeen City Gardens Trust entity – amongst other hats worn) with allegations of illegal cyber crime.  Had Cybermen hacked into his emails?  Were they intimidating him?

Well, we still don’t know.  He’s said nothing, and we wait patiently for the police’s statement on the matter.  Until we know otherwise, be on the lookout for cyber-crime – and cybermen.  If it turns out to be a case of ‘the boy who cried cybercrime’, Old Susannah will tell you all about it.

Regeneration:

The Doctor occasionally sacrificed one of his several incarnations; usually to save others or for a noble cause.  Councillor Robertson, having lost a life when he threw himself out of office over the Don crossing, is going to try to regenerate as a Torry/Ferryhill councillor.  Like the doctor, it will be best if he has amnesia, for his support of the deer-cull-for-tree-scheme will not add to his appeal in this (or indeed any other) part of town.

TARDIS:  (noun) acronym standing for Time And Relative Dimension In Space – Dr Who’s time-travelling apparatus – normally taking the outward form of an old-fashioned police box; much bigger on the inside than on the outside.

Well, the TARDIS doesn’t have to be a police box, in fact other time lords used different kinds of TARDIS machines.  I think I have possibly located one.

Where in Aberdeen will we soon have something that is bigger on the inside than it is outside?  Why in the Granite Web, of course.

The architects have promised that we will magically have twice the green space we currently have in the garden now!  Surely this is Timelord technology.  Despite the potato-crisp shaped concrete web over the concrete indoor/outdoor theatre/skating rink, despite the required ventilation units and means of holding the granite web up, the new improved gardens will be double the size of the existing ones.

There will be all sorts of weird and (allegedly) wonderful underground areas which will be far bigger than the outer structure.  I think the plans have space for a lair for the Master, and some Silurians.  Yes, I see the Granite Web as a time-travelling icon – it is taking us back to the ‘60s and/or ‘70s –  and yet promises to take us proudly into the future.  This is time travel at its best – and possibly at its most expensive.

Dr Who and The State of Decay:  (noun, television show) Part of the Dr Who Saga in which a planet is dominated by bloodsucking vampires who have caused society to regress.

Old Susannah can’t think why this series (featuring the inimitable Tom Baker) has sprung to mind, but in this story, a small amount of greedy powerful  bloodsuckers have taken so much away from the existing society, that it has regressed to  a more primitive, poverty-stricken state than it had been in before power was seized by these vampires.

The blood-sucking creatures, Cameron and Clegg, have reduced the NHS to rubble, impoverished the old, got rid of any decent schools, and use the young as fodder for their own selfish ends.  One of the scariest parts of the Dr Who story so far.  Thankfully, the Doctor and Ramana eventually find a way to rid the planet of its tyrannical despots.

Next week:  (Hopefully) deer update, Milne update, Referendum update – and a cheerful look at Aberdeen City Council’s happiest publication – ‘Our Green Times’.

Jul 222011
 

By Bob Smith.

 

Yon Murdoch mannie’s nae happy
In fact he’s jist fair pit oot
The NOTW accused o hackin phones
An pyein oor bobbies aff wi loot

Papers fer some mony ears
Hiv hid ower muckle swye
Politicians aa feart ti act
In case they’re hung oot ti dry

The investigative journalist hack
We still o coorse div need
Bit nae the type faa brak the rules
Jist ti satisfy Murdoch’s greed

Noo fowk faa bocht his papers
Some class  a Murdoch Muppet
An aa helpit prop up his empire
Oot his brose bowl they hiv suppit

Lit’s nae forget oor local lot
Faa git up ti aa sorts o capers
As promoters o  yon Donald Trump
Losh he’s nivver oot their papers 

The P&J shud bi worried
If its practices are reviewed
Ower lang its hid a monopoly
Gweed fowk’s views are screwed

Fae Lowrenkirk ti Lerwick
An ower wast ti Stornoway
The daily fit rules the roost?
It’s the bliddy P&J

It’s nae eese noo girnin
Ti thon lot at thePCC
We need fowk fa are independent
An fae press barons wull bide free

Ye’ll nae fin me greetin
If Murdoch he gings bust
An aa his media empire
It finally bites the dust

The only Murdoch a div like
Is fae “Sunday Post’s” comic stuff
An aul farrant sort o bobby
He’d  hae Rupert in hauncuffs 

©Bob Smith “The Poetry Mannie” 2011
Image credit: © Christopher Hall | Dreamstime.com