Aug 262016
 

With thanks to Eoin Smith, Senior Account Executive, Tricker PR.

Visit Aberdeen, the new destination organisation that will market the city to both leisure and business visitors, has appointed a chief executive officer. Steve Harris will take up the job on 14 August, after moving from his current position as Head of UK Media Relations at Shell. Pictured Steve Harris (Photo Ross Johnston/Newsline Scotland)

Tourism body VisitAberdeenshire will cross the North Sea later this month in order to strengthen the north east’s connections with Scandinavia.
Representatives from the organisation will attend Offshore Northern Seas (ONS), a key energy industry event in Stavanger, Norway, from 29 August to 1 September.

Norway is Scotland’s seventh largest international market in terms of visits, spending around 430,000 nights in the country and contributing £68 million to the economy.

In addition to meeting with key Norwegian travel industry operators and media, VisitAberdeenshire has sponsored the Aberdeen and Aberdeenshire Pavilion which forms part of the conference’s evening festival entertainment in Vagen Harbour.

Open nightly from 5pm to 1am, the festival’s official after-party programme also includes concerts and fireworks displays, and allows delegates the chance to meet in an informal environment after attending the event’s conference, exhibition and technical sessions through the day.

Steve Harris, chief executive of VisitAberdeenshire, says,

“Norway has traditionally been a key market for both leisure and business visitors to the north east of Scotland, and VisitAberdeenshire is keen to strengthen these links.

“Despite the depressed nature of the oil and gas industry, it is still a key driver of business tourism in the north east of Scotland. Aberdeen and the surrounding area is still recognised as a global centre of excellence for the energy industry, and so it makes sense for international events related to the field to be held in the region. Throughout ONS we will be liaising with decision makers in the industry to attract new events to the north east of Scotland.”

Regular flights from Oslo, Stavanger and Bergen allow travellers to touch down in the north east after just over an hour’s flight time. This close proximity allows for great collaboration in both business and leisure tourism.

Steve continues,

“Attending events like ONS allows us to meet with key business and leisure contacts to increase awareness of everything Aberdeen and Aberdeenshire have to offer. Aberdeen is consistently one of the most popular destinations for Norwegian visitors, and in fact is the fourth most popular destination for Norwegian travellers in the whole of the UK.”

“New developments like the relocation of the Aberdeen Exhibition and Conference Centre will undoubtedly be a big talking point for those interested in bringing large conferences and events to the north east of Scotland. Many business visitors will also be interested in extending their stay in order to enjoy the area’s renowned golf offering.

“And the region also has a lot to offer leisure visitors. Lower shopping prices are incredibly attractive, as are the area’s amazing castles and whisky distilleries.

“With the area’s hotels more competitively priced than ever before, we firmly believe that there has never been a better time for Norwegian travellers to visit Aberdeen and Aberdeenshire and we look forward to spreading that message in Stavanger later this month.”

VisitAberdeenshire was launched in April 2016, and is supported by Aberdeen City and Aberdeenshire Councils, Scottish Enterprise and Opportunity North East. For more information, please visit www.visitabdn.com

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Aug 112016
 

With thanks to Eoin Smith, Senior Account Executive, Tricker PR.

hm-new-recruits-2016

Michael Smith, Catherine Freeman, Aaron Williams, Toni Parker, Ashleigh Welsh, Irene Walker, Maria Marcas and Calum Mathers have all recently joined Hall Morrice.

An Aberdeen-based accountancy firm has announced the appointment of eight new members of staff. Following the creation of a new business development role earlier this year, Hall Morrice has further strengthened its team across its various departments in order to continue to provide exemplary service to clients operating in a wide range of industry sectors notwithstanding the current challenging economic backdrop affecting many.

Aaron Williams has joined Hall Morrice from KPMG UK, and will take up the role of audit and accounts manager, working with clients in a variety of sectors including oil and gas, ICT, retail, and property.

Aaron says,

“Hall Morrice has an excellent reputation in the north east of Scotland, so I welcomed the opportunity to join the team. Working across such a varied portfolio is a challenge, but one that I am looking forward to embracing. I look forward to working with the Hall Morrice team to continue providing the high level of service that our clients expect.”

The firm’s payroll team has been expanded in recent months, with the addition of Irene Walker and Maria Marcus. Additionally, CA students Ashleigh Welsh, Catherine Freeman and Michael Smith took on new roles within the firm last month, and were joined by RGU placement students Calum Mathers and Toni Parker.

The recruitment news sees the firm strengthening its operations at all levels, and follows an impressive year for Hall Morrice which saw a large intake of students taking on roles in 2015 and the appointment of Mike Innes to the newly-created role of business development director this spring.

Shonagh Fraser, partner at Hall Morrice, says,

“Undoubtedly times are tough for many businesses in Aberdeen, however we believe in a focus on the future. The economic climate will ease over time, and we want to be in the strongest position we can when it does.

“We firmly believe in developing and nurturing new talent, and we have been delighted to see so many students coming into the firm over the last month. By investing in young people, we are cementing the future of our industry for years to come.

“Aaron is an important addition to the managerial team, and we are confident that his leadership will help guide our new recruits and current staff over the years to come.”

Founded in 1976, Hall Morrice celebrates its 40th anniversary this year and is one of Scotland’s leading independent firms of chartered accountants with has offices in Aberdeen and Fraserburgh. Based at 6 and 7 Queens Terrace in Aberdeen, Hall Morrice can be contacted on 01224 647394 or at accounts@hallmorrice.co.uk

Jul 212016
 

Aberdeen accountancy firm Hall Morrice leads companies through the maze of claiming time-limited relief. With thanks to Eoin Smith, Senior Account Executive, Tricker PR.

Andrew Bell

Andrew Bell, corporate tax manager at independent accountants Hall Morrice LLP.

Britain’s economy has reached a major milestone with the country’s private sector business population exceeding five million for the first time ever.

But corporations are not driving forward the economy: the boom is being credited to the number of enterprising sole trader and partnership businesses deciding to branch out on their own.

According to the Business Population Statistics report, some 330,000 new ventures had been launched in a 12 month period leading up to the start of 2014.

Of these businesses, 197,000 were operating as unincorporated traders.

The report, produced by the Department for Business Innovation and Skills, states that the combined annual turnover of small businesses was £1.2 trillion – around 33% of turnover within the private sector.

“The numbers are phenomenal and underlines that SMEs – particularly those at the S end of the scale – are the backbone of the economy,” says Andrew Bell, corporate tax manager of independent Aberdeen based accountancy firm Hall Morrice LLP.

“The figures would appear to suggest that small businesses are recognising that an unincorporated sole trader or partnership structure is best suited to their needs. Some businesses have been a little quick off the mark to set up as a limited company when that structure is not at all suited to how they will be operating.

“For many businesses, a limited company structure is the most tax efficient way to operate the business. However, with additional legal and compliance burdens placed on the shareholders, the time incurred in meeting those obligations often means that the efficiencies are negligible or even non-existent.

“Shareholders have often felt they have no option but to carry on operating as they are because disincorporation has always been a complex and ultimately very expensive process.

“HMRC recognised this and in 2013 introduced disincorporation relief for small businesses. Essentially, it is a simplification of the rules allowing limited companies to look at their options and, if appropriate, return to or change to unincorporated status in a tax efficient manner.

“For many small firms the responsibilities that come with being a director of a limited company overwhelming and unwelcome. All too often I come across clients that are struggling to keep on top of the administrative aspects of trading through a limited company. There are many obligations to Companies House, legal responsibilities and the financial rules and regulations can be a minefield without appropriate guidance.”

The disincorporation relief applies up to 31 March, 2018 and allows a company to transfer all of its assets, or all of its assets other than cash to shareholders who wish to continue the business in an unincorporated structure, without a charge to corporation tax arising on the transfer.

There are some criteria that must be met. For example, the total qualifying assets, including goodwill, must not be worth more than £100,000; the business must be transferred as a going concern; and the shareholders must have held shares in the company for at least 12 months before the transfer date.

Disincorporation frees up time and costs devoted to compliance of company accounts, corporation tax returns, and annual returns and allows many small businesses to make efficiencies in their budget for accountancy fees.

According to HRMC, over 600,000 businesses across the UK could be eligible to make a claim for disincorporation relief. Hall Morrice has helped many limited companies, where it has been found both desirable by and beneficial to the shareholders, return to an unincorporated status, and is in the process of recommending disincorporation to many more.

With the disincorporation relief scheme due to end in March 2018, Andrew urges companies that may fit better within an unincorporated structure not to delay looking at their options.

Andrew explains,

“There are some qualifying criteria as with any such tax relief schemes, but it has been set up in a way that makes the process as smooth as possible. The scheme will run for five years, and is due to be wound up in 2018 so it is a time-limited opportunity.

“Although 2018 may seem a long way off, I would recommend that business owners start considering their options now. I’ve worked with several businesses that have been through this process and it is not something that will happen overnight.

“On the face of it, there would be no better time to opt for disincorporation when there is the incentive of relief, but it is not for everyone. There are many advantages to remaining incorporated, including flexibility over profit extraction.

“There are lots of considerations to be made, and our team will work with shareholders to weigh up the pros and cons of moving to unincorporated status. It is vitally important to make the right decision as once a claim has been made, it is irrevocable.

“If shareholders do decide that they would like to opt for disincorporation, we will prepare the claim and guide them through the whole process to make sure that all obligations to HMRC and Companies House are met.”

Founded in 1976, Hall Morrice is one of Scotland’s leading independent firms of chartered accountants and has offices in Aberdeen and Fraserburgh. Based at 6 & 7 Queens Terrace in Aberdeen, Hall Morrice can be contacted on 01224 647394 or at accounts@hallmorrice.co.uk

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Jul 142016
 

With thanks to Eoin Smith, Senior Account Executive, Tricker PR.

Wallace VisitAberdeenshireAberdeen and Aberdeenshire are leading Scotland with more tourism professionals achieving WorldHost accreditation that any other area in the country.
Over 1,300 people working in the tourism industry – from taxi drivers to visitor attraction managers – have now completed the training, which promotes world-class customer service.

In addition, 73 businesses of all sizes in Aberdeen and Aberdeenshire have attained WorldHost Recognised Business status, including Aberdeen Taxis, Braemar Highland Safaris, the Aberdeen Marriott Hotel and The Spotty Bag Shop.

This means over 50% of staff have undertaken WorldHost training, and owners have signed a commitment to delivering excellent customer service.

While traditionally this kind of training has been aimed squarely at accommodation providers, WorldHost – a renowned customer service training scheme popularised by the London Olympics and Glasgow Commonwealth Games – brings together all those working in the tourism industry. From transport providers to restauranteurs, the course aims to focus operators’ attention on the entire customer journey and experience.

With the support of Aberdeen City and Aberdeenshire Councils, all libraries and visitor attractions are now working on gaining accreditation, alongside VisitScotland Information Centres, the National Trust for Scotland and Historic Scotland.

Elaine Booth, business engagement manager at VisitAberdeenshire, says,

“While business travel levels have been lower in the last 12 months, the leisure market has remained constant. Historically leisure travellers saw Aberdeen as a weekend destination, with high midweek room rates pricing them out of the market. The last year, however, has seen this shift somewhat, and now is the perfect time for tourism operators to ensure that all their staff are providing excellent service to all visitors.

“WorldHost allows tourism businesses the chance to really focus in on the customer journey, and ensure that they are thinking of their guests at every stage of the process. Trainees will learn valuable skills including how to build a rapport with guests, how to empathise with and listen to customers’ concerns, and how to go the extra mile.

“It is so important that everyone working in the tourism industry – from taxi drivers to hotel managers – is well-versed in providing exceptional customer service, and is thinking about every step of a customer’s visit to the region.”

Those business that have gained WorldHost Recognised Business accreditation are already reaping the benefits, with an increase in solid customer satisfaction feedback. Two such businesses are the Aberdeen Exhibition and Conference Centre, who achieved the status in March this year, and the Station Hotel in Portsoy which has been accredited for a number of months.

Anna MacKenzie, senior sales manager at the Aberdeen Exhibition and Conference Centre (AECC), says that although she feels the venue has always offered good quality service, taking part in WorldHost training has ensured that everyone is working together.

She explains,

“There is now a high level of understanding across all departments of where the customer comes in the whole process – we’re all singing from the same hymn sheet. Everyone has a role to play in service delivery, from the person greeting them on arrival at the front desk to the event planning team, and this joined up thinking allows us to present an even better service to our customers.

“We as an organisation often have to sell Aberdeen and the north east as a destination before we can sell the AECC as a venue. It’s in the best interests of everyone working in the tourism and hospitality industries across the region to provide the best customer service possible – we are all ambassadors for Aberdeen and Aberdeenshire and contribute to a visitor’s enjoyment of their time here.”

Susan Cameron, owner of the Station Hotel in Portsoy, agrees that widespread WorldHost accreditation is the route to a boost in the tourism industry in the north east of Scotland.

She says,

“Through programmes like WorldHost, customer care in the north east of Scotland – and across the country – has really improved. The more businesses across the region that complete the training, the better. If everyone is operating at the same level and to the same high standards, there is more likelihood for visitors to return in the future or extend their stay.

“Whether a guest is visiting from Canada or down the road in Elgin, it’s important for everyone to remember the customer journey and ensure that they have the best experience possible.

“Prior to the WorldHost training, some of our staff had been through external training courses and some had been trained in-house. By putting everyone through the same training, it allowed us to ensure that we were delivering a consistent level of service across the business. It also allows a rare opportunity for the whole team to get together and really think about the service they deliver, and refresh their core customer care skills.”

Those completing their WorldHost training in the north east of Scotland are also entitled to an added bonus: access to Discover Aberdeen and Aberdeenshire, a dedicated training course that educates tourism operators in the intricacies of the north east tourism industry.

Complementing the joined-up thinking promoted by WorldHost, the online course will allow tourism organisations a greater understanding of their place in the local industry and how they can work to improve the service they provide.

For more information about WorldHost, and Discover Aberdeen and Aberdeenshire, visit www.scotland.worldhost.co.uk/regions/aberdeen-city-shire and www.visitabdn.com/discover-aberdeen-and-aberdeenshire/

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Jul 082016
 

VisitAberdeenshire, the organisation responsible for attracting both leisure and business visitors to the area, has been instrumental in securing a new conference for the north east of Scotland. With thanks to Eoin Smith, Senior Account Executive, Tricker PR.

LiftEx2016-large2LiftEx2016, the UK’s only exhibition and conference dedicated to overhead lifting and safe work at height will be held at the Aberdeen Exhibition and Conference Centre on 23 and 24 November 2016 following subvention funding from VisitAberdeenshire.

The subvention support has been match funded by VisitScotland.

The VisitAberdeenshire subvention fund aims to increase the numbers of high profile events held in the city by providing a degree of financial support to increase the city’s competitiveness within the conference and exhibitions market.

It enables the city to draw together the best possible bid for attracting high yield conferences which have synergy with Aberdeen and Aberdeenshire’s areas of expertise; further enhancing the city’s reputation as a world class conference destination. VisitAberdeenshire is also the official provider of accommodation for LiftEx2016 and is offering preferential hotel rates for delegates.

Peter Medley, business development director of VisitAberdeenshire says,

“Despite the current situation in the oil and gas industry, Aberdeen remains one of the most influential, innovative and proactive global energy cities and securing this event shows the confidence which the supply chain has in the industry’s future. Over 100 trade exhibitors are expected to take part in LiftEx2016 with around 1500 industry professionals visiting the event taking part in conference sessions and discovering innovative new products.

“Our team has worked closely with Aberdeen Exhibition and Conference Centre to secure this valuable event for our area.”

“I’m delighted that we are taking LiftEx2016 to Europe’s ‘Energy Capital’ for the first time in its history,” said Geoff Holden, chief executive of Lifting Equipment Engineers’ Association (LEEA) which organises the event.

“The energy, offshore and maritime sectors are all heavily reliant on overhead lifting, and LiftEx2016 offers the professional community an outstanding opportunity to catch up with recent developments in training, accreditation, legislation, products and services.”

LiftEx Industry Conference will bring together an impressive line-up of respected speakers on topics related to safe, legal and efficient overhead lifting. The popular innovation fast pitch event also returns, giving visitors a quick-fire introduction to the latest technologies and applications in this industry sector.

In addition to end users and suppliers of lifting equipment, LiftEx is highly relevant to professionals working in fields such as health and safety, training, plant engineering and maintenance.

Peter Medley continues,

“Our area is a vibrant business tourism destination, with a host of new developments in progress. Aberdeen International Airport’s £20 million expansion is well underway, and new flight routes – including those to the USA via Icelandair –are opening up the area to a wider global audience.

“The £333 million relocation and upgrading of the Aberdeen Exhibition and Conference Centre, coupled with the renovations of Aberdeen Art Gallery and the Music Hall – worth £30 million and £7 million respectively, will also provide a welcome boost to the area’s conferencing and events offering.

“Room rates in Aberdeen are now lower than they have been for a number of years, and with the newly expanded range of hotels on offer the area is a very attractive conference and exhibition proposition. We continue to work with partners across the region to bring further high profile events to the north east.”

Delegates can register for LiftEx2016, a free event at www.liftex.org.

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Jul 082016
 

With thanks to Esther Green, Senior Account Executive, Tricker PR

DDS exterior1Businesses in Ballater have been buoyed by a feeling of optimism after seeing the reopening of a number of premises which were hit by floods in December last year.

A number of shops and offices in the Bridge Street area are back in action again which is helping to restore the feel-good factor in the centre of the village.

That’s the view of Richard Watts, chairman of Ballater Business Association, who comments:

“The way in which Ballater picked itself up to move forward after the serious and devastating consequences of Storm Frank has been quite remarkable.

“People have shown reliance, grit and determination to move forward. This can-do attitude has been inspiring.

“What’s been particularly worthy of mention has been the strong pulling together of the local community. That sense of support has been very evident and I am sure it will remain as the village continues to repair and heal from the worst floods in living memory.

“The message we want to highlight now is that Ballater is very much back in business – come and see for yourself!”

The sense of support and co-operation can be illustrated by two hair salons working together after the flooding forced the closure of one of the premises. After its Bridge Street salon was flooded, D’Tangled moved in to join the Hair Loft at Netherley Place. The arrangement worked so well that the temporary set up has been made permanent and both businesses will continue to trade under the one roof.

The former salon has now been converted into Deeside Design Studio (pictured), with Ian Rodger Architects in Aberdeen opening its first regional branch in Ballater. Joining associate Sarah Russell in operating from the office is quantity surveyor David Cobban who works for McCue and Porter in Aberdeen.

When Laurie & Co reopened its refurbished Ballater solicitor’s office, it expanded its workforce, welcoming a new associate solicitor to its team.

Messages of support received from all over the world were a real source of encouragement to Neil and Davinia Massie after Rock Salt and Snails in Ballater suffered extensive flood damage. The popular café is back in action and is looking forward to a busy summer season, welcoming back locals and visitors alike.

Fellow café owner Karen Gerrie of Brown Sugar Café has also been able to reopen her business, improving access for disabled customers during the refit.

Ballater Golf Course was back on course just three months after Storm Frank caused substantial damage when thanks to the help of volunteers, members of staff and employees of an oil company, the full 18 holes were reopened.

Months of hard work saw the Ballater Caravan Park official relaunched with the touring site substantially upgraded, including an upgraded toilet block and new play park.

Mr Watts says there are lots of good examples of how progress has been made, and believes that the business association can continue to benefit from the collaborative working seen since the floods.

He adds:

“As a business association, we hope to harness this spirit, using it to continue communication between local businesses, in the exchanging ideas to promote business in the area, and in considering local issues that concern the entire community.”

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Jun 302016
 

With thanks to Esther Green, Senior Account Executive, Tricker PR.

Glen Lui SMALL

Glen Lui Hotel in Ballater

Ballater’s back on the map – that’s the bold statement from accommodation providers in the Deeside village as the area continues to bounce back from flooding and rolls out the welcome mat to summer visitors.

Ballater’s hospitality trade is in positive mood as they welcome the return of seasonal visitors choosing the village as their holiday base.

In the past couple of months, the Glen Lui Hotel has welcomed parties of fishermen, golfers and an American shooting party – and staff look forward to seeing yet more visitors to Ballater, attracted by its great range of outdoor activities, while being within easy reach of Aberdeen and the city’s attractions.

Susan Bell of the family-run hotel which has 17 rooms says:

“The village is coming to life again and I think there is a feeling of anticipation as everything is getting busier.

“Shops are looking better and there’s only a few yet to reopen. We’re looking forward to Ballater Victoria Week, Ballater Games and Etape Royale and then our big winter festival which will feature an ice rink and reindeer and these will all result in a lot of activity in the area.

“There are people milling around at the monthly farmers markets too. Ballater has suffered its setbacks with the floods and the fire at the Victoria  Station but now everyone wants to push Ballater as much as possible.

“I think everyone is pulling together and looking forward to all that’s ahead.”

Deeside, with its natural beauty and its close connections to the Royal family who arrive at Balmoral Castle for their annual break in August, has long been a favoured destination with visitors.

Alan McCorquodale of the Alexandra Hotel says that Ballater makes a great base for exploring the wider area.

“There are rays of hope all around the village as businesses are refurbished and reopening and community events that will help draw visitors to the area are being planned.

“Great progress has been made and there’s a real push on now to show that Ballater is moving forwards in the right direction.

“In a relatively short time, Ballater has come a long way in overcoming the challenges and hurdles that Storm Frank brought in its wake.

“Six months on and it’s a completely different picture from the images of the flood-ravaged village that filled the newspapers and were broadcast on television news.”

Richard Watts, chairman of Ballater Business Association said that the village is fortunate to boast a great range of bed and breakfast establishments, caravan park open for tourers and campers, guest houses and hotels and that all are well prepared for the school holidays and visitor market.

“We’d encourage visitors from near and far to come and enjoy a break in Ballater and experience for themselves excellent hospitality at our great range or accommodation providers. It’s easy to find them at www.visitballater.com

“Our village has a huge amount of vibrancy and vitality, and we’d encourage visitors, be they day trippers or holiday makers looking for a longer stay, to come and see all that Ballater and the surrounding area has to offer.”

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Jun 172016
 
DDS exterior1

Deeside Design Studio has opened in Ballater after the flooding provided the opportunity of office space in the centre of the village.

With thanks to Esther Green, Senior Account Executive, Tricker PR.

The flooding of Ballater provided an unexpected opportunity for an Aberdeen architectural practice to open its first regional branch.

Last December’s floods served as a catalyst for Ian Rodger Architects to act on plans to set up a Ballater office and press ahead with investing in the area.

When an ideal site in the heart of the village became available, the business took action and it has now opened an office to serve clients in the Deeside area.

Its new premises at 28 Bridge Street, which were damaged during the flooding, have undergone complete refurbishment and Deeside Design Studio opened last week.

It is staffed by Ian Rodger Architects’ associate Sarah Russell who lives in the village, and who previously commuted daily to the Aberdeen practice. It’s also being used by quantity surveyor David Cobban who lives in Ballater and works for McCue and Porter in Aberdeen.

Ian Rodger, owner of Ian Rodger Architects has praised the local community for the warm welcome villagers have shown and looks forward to seeing the Deeside office develop and grow.

Ian says:

“Ballater is a lovely place and local people have been very positive and helpful during the refurbishment works and now that the office is open. It’s early days and the new office has strong links to our Aberdeen practice, but it is our hope to see it develop and grow over time.

“It was always part of our plan to open an office in Ballater. When this premises came up we were able to work with the previous occupant –  who relocated due to the flooding – to have the lease reassigned, and a change of use granted.

“We have  spent considerable time and money to have the property repaired and enhanced, recognising how important it is to Ballater that Bridge Street gets back into working order as soon as possible.

“We wish to extend the invitation for anyone affected by the flooding and requiring any building advice to drop into our office at any time.  More than that, we have good experience in all types of building projects, and are happy to take on any scale of project in Deeside.

“It’s noticeable that there is a strong community spirit in Ballater, and we look forward to expanding our Deeside workload as part of its business community.

“Our associate, Sarah Russell, is a local of Ballater and lost her flat during the flooding. Sarah is especially keen to help the village recover and becoming closely involved in the local business community.”

To build links with the community, Deeside Design Studio has sponsored the Highland dancing competition at Ballater Highland Games in August and will be joining Ballater Business Association.

The previous occupant of 28 Bridge Street was hairdressing salon D’Tangled, which is now sharing premises with The Hair Loft.

Richard Watts, chairman of Ballater Business Association, says that attracting new business investment in Ballater is a real positive step and another sign of optimism.

“We welcome the opening of Deeside Design Studio and look forward to the firm becoming a valued part of our business community. I am sure it will gain benefits from being part of our forum and the opportunities this provides through promoting communication between local businesses and the exchanging of ideas.

“It’s heartening to hear of the warm welcome that local folk have already shown to this new business and it’s another indication of Ballater getting back on its feet.”

Jun 172016
 

With thanks to Eoin Smith, Senior Account Executive, Tricker PR.

Aberdeen City and Shire Hotels’ Association launches new tourism awards at Dunnottar Castle

Aberdeen City and Shire Hotels’ Association tourism awards launch, at Dunnottar, July 2014.

The Aberdeen City and Shire Tourism Awards (ACSTA) are heading into the finishing straight, and those who want to enter the prestigious scheme are being urged to get a sprint on to beat the fast-approaching deadline.
Entries close later this month on June 30, and ACSTA organisers are sounding a final call to businesses and individuals across the region to ensure they are part of the annual showcase of top tourism talent.

The awards – now in their fourth year – celebrate the very best of the area’s tourism offering, from restaurants and pubs to hotels and guest houses.

There are also accolades for top events and visitor attractions, and a brand new category for best sports event.

Individuals who make a real difference to the experience of tourists – whether they are visiting for business or leisure – will also be recognised with sections for hospitality heroes, rising stars and local ambassadors.

ACSTA chairman Peter Sangster says the competition is heating up, but organisers want to see even more entries to ensure those who are making a significant impression on the tourism sector get credit where it is deserved.

He adds,

“The awards are not just for large operators and hotels that are part of a national or multi-national chains – this is about recognising those who go the extra mile to provide excellent service regardless of their size.

“We sometimes hear that operators have not entered because they are small in comparison to other entrants. That’s irrelevant, as what we are interested in hearing about is what they do improve the tourism offering, not how many covers they seat or what their turnover is.

“Over the past three years we have had a wide variety of winners, from charities and community groups to national chains. There is a huge benefit to taking part as even being shortlisted shows customers that a very high quality experience is being offered.

“The awards are completely free to enter, so there is absolutely nothing to lose. With the addition of the new category this year for sporting events, there is now even wider scope for operators to showcase what they provide. I would urge anyone who has not already entered not to delay and make sure their nomination is with us before the June 30 deadline.”

Entrants in each category will be shortlisted, and those who are finalists will go before an interview panel or have an undercover visit from the judging panel. ACSTA is a regional heat for the national tourism Oscars – the Scottish Thistle Awards – and winners will go on to represent the north east in that event in 2017.

The full list of awards categories is:

  1. Most Hospitable Hotel
  2. Most Hospitable B&B/Guest House
  3. Best Accommodation Provider (previously Best Holiday Accommodation)
  4. Best Informal Eating Experience
  5. Best Restaurant Experience
  6. Friendliest Pub/Bar
  7. Best Cultural Event or Festival
  8. Best Sporting Event
  9. Best Outdoor/Adventure Experience
  10. Working Together for Tourism
  11. Best Visitor Attraction
  12. Tourism and Hospitality Hero
  13. Innovation in Tourism Award
  14. Regional Rising Star (age -30)
  15. Regional Ambassador (age 31+)

Entry into the awards is free and can be made at www.acsta.co.uk. The winners will be announced at the awards ceremony and gala dinner at Ardoe House Hotel in Aberdeen on November 25, 2016.

Jun 102016
 

With thanks to Esther Green, Senior Account Executive, Tricker PR.

Laurie and coAn Aberdeenshire solicitor’s office affected by flooding is set to reopen next week and has expanded its workforce in the process.
The Ballater branch of Laurie & Co was badly hit by floods in the aftermath of Storm Frank last December, but the newly renovated office is on track to open next week, with only the carpets and furniture left to be fitted.

Laurie & Co has used the opportunity to welcome a new associate solicitor to its team at the Ballater office, expanding its workforce to three full-time and one part-time member of staff.

The recent repair work on the office has also allowed the firm to create an additional office for its new member of staff.

The Aberdeen-based solicitors first opened a branch in Ballater five years ago, after taking over from Gray and Kellas. Since then, the Bridge Street office has built up a strong client base in the village by offering a wide range of legal advice and services. The team has been operating out of its Aberdeen headquarters for the past five months and regularly stay in touch with clients via phone calls and emails.

Directly after the floods, Alan Nicoll, a partner at Laurie & Co, held workshops providing legal advice for residents who were facing difficulties claiming insurance. Laurie & Co also provided insurance information for those affected by the floods on its website. The webpage is still active and offers practical advice and a step-by-step guide on what to do after you’ve been affected by flooding in regards to insurance.

Speaking about the insurance workshops, Alan says,

“The floods were obviously a really distressing time for everyone involved, but the outpouring of support from all over really helped to lift everyone’s spirits. All of us at Laurie & Co wanted to do something to help. I’d heard that some people were struggling with their insurance claims, so that’s when I decided I was going to give residents advice on how to handle their insurance issues.

“Most people didn’t know where to start when it came to insurance, which is understandable as it would’ve been the last thing on everyone’s minds. It was a good feeling to be able to help out by offering legal advice, Ballater residents had been through enough without having to worry about their insurance not paying out. My colleagues also helped out by compiling the advice page on the Laurie & Co website, which people are still using to this day.

“The support the village received was absolutely incredible and it certainly helped get us all back on our feet. I’m so proud that the office is reopening next week, alongside a few of our neighbours. The entire community has achieved so much this year and hopefully Ballater will come back stronger than ever.”

The firm’s staff are now looking forward to seeing their new office and getting back to work in Ballater. Since the beginning of the year, the village has gone from strength to strength and Laurie & Co is one in a long line of businesses which are due to reopen this month or have already reopened.

Richard Watts, of Ballater Business Association, says,

“I am thrilled to hear that Laurie & Co is going to be reopening next week. The expansion of both its workforce and office shows that the firm is looking towards the future.

“It’s great that so many local businesses are taking the opportunity to make improvements which will provide a better experience for staff, visitors and clients. This is another extremely positive step for Ballater and also marks the start of a new beginning for the village.”