May 222015
 
FutureChoicesVolunteer

Chairman David Forbes (left) with young volunteer, Liam McDonald.

With thanks to David Forbes.

Aberdeen based disabilities charity Future Choices will join a host of other charities up and down the country to help Celebrate Volunteers Week.

This nationwide event gives the unsung heroes of the 3rd sector important recognition – and Future Choices is determined to show their volunteers how much they are appreciated.

Volunteers week is a special moment in the diary for the local charity as it’s been recognising it’s volunteers for the last 7 years since being a completely 100% voluntary led organisation.

David Forbes, Chairman for the Charity says:

“We as a charity are absolutely reliant on those who give up their time to help others, so recognising our dedicated team during this nationwide event is hugely important to us.

“One great thing we have to celebrate this year is the youngest volunteer joining our team, 16 year old Liam McDonald, it’s people like Liam that are our future and having Liam on the team is so inspiring to others his age, making a huge difference to those who need it the most.”

Liam McDonald said:

“I personally really enjoy helping out with future choices, I feel volunteering is a good thing to do at a young age. Volunteering for future choices benefits me in more than just one way, I get to help out a good friend with his charity and I get to bring a smile to others faces too which makes me feel better about myself.

“I think it’s great that charities like future choices are there for people in need of help and care.”

The charity are always keen to welcome new members and volunteers so if you feel you could benefit – contact info@future-choices.org.uk or freephone 0800 5668728

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Apr 232015
 
CLAN Debbie Thomson

CLAN chief executive Debbie Thomson

With thanks to Phil Moar, Citrus Mix.

CLAN Cancer Support chief executive Debbie Thomson (pictured) is preparing to pass on the baton after more than 14 successful years with the north-east charity.

Mrs Thomson will stand down from the post in July and has been praised for her role in spearheading the organisation’s growth and cementing its reputation as a leader in its field.

Under her stewardship, CLAN has grown from employing a team of five to a staff of over 60 and has expanded its reach from Aberdeen to provide services throughout Aberdeenshire and Moray as well as in Shetland and Orkney.

Highlights included the planning, construction and launch of the £3 million purpose built CLAN House and CLAN Haven facilities on Westburn Road in Aberdeen in addition to a year of celebrations to mark the charity’s 30th anniversary in 2013.

Kenny Anderson, CLAN chairman, said:

“Debbie has been integral to everything that has been achieved during her time as chief executive. On behalf of the board and the entire CLAN family, I must thank her for her passion, commitment and forward thinking.

“We are grateful that Debbie has agreed to continue to enable us to benefit from her experience and expertise as a volunteer as well as accepting the invitation to become a valued patron. She has left a tremendous legacy and provided firm foundations for the next stage of our journey.”

The departing chief executive was appointed in January 2001 and had a clear vision to expand the charity’s role to provide support to anyone affected by cancer within its catchment area.

Mrs Thomson said:

“It has been a privilege to serve CLAN as chief executive and I’ll continue to support as a patron. After almost a decade and a half in the role, I feel now is the right time to explore other opportunities and embrace fresh challenges.

“I am proud at what we have achieved and overcome as a team and CLAN will always hold a special place in my heart. The ethos of CLAN has been ‘to comfort always’ and I believe we have fulfilled that aim through the efforts of our wonderful staff, counsellors, therapists and volunteers. I know that will continue to be the case.

“What we never lose sight of is the fact that the individuals and families we support are at the heart of everything CLAN does. My time in the post has been both a humbling and inspirational experience.”

The process has now begun to recruit a new chief executive to lead the charity in the next stage of its development.

CLAN Cancer Support is an independent charity which provides comfort, support and information, free of charge, for anyone, of any age, affected by any type of cancer. CLAN aims to support people to reduce anxiety, stress and to increase their ability to cope with the effects of a serious illness.

Based in Aberdeen, the charity covers the whole of north-east Scotland, Moray, Orkney and Shetland. CLAN has a presence in Ballater, Banchory, Elgin, Inverurie, Fraserburgh, Peterhead, Stonehaven, Turriff, Kirkwall and Lerwick. For further information about CLAN Cancer Support please call (01224) 647 000 or visit www.clanhouse.org

Apr 232015
 

With thanks to Beverly Tricker.

Aberdeen City and Shire Hotels’ Association launches new tourism awards at Dunnottar CastleAberdeen City and Shire Tourism Awards (ACSTA) will return for an encore performance this year so that operators can fly the flag for the local area in Scotland’s national tourism accolades.
Those who pick up honours at ACSTA later this year will represent the north east at the Scottish Thistle Tourism Awards 2016, at which the nation’s best will be recognised.

ACSTA held its annual awards dinner in January this year but in order to meet the timeframe for next year’s Scottish Thistle Awards, another ceremony will take place on November 27th, 2015. Entries are now open for 14 different categories.

All of the categories are aligned with the Scottish Thistle Awards, and this year there will be new sections, including Tourism – Everyone’s Business, which is open to any organisation, from community groups and destination management bodies to transport providers and retail venues, that inspire best practice when it comes to looking after visitors.

Another new category is Hospitality Hero which is open anyone working on the front line and who is dedicated to providing a special experience to visitors.

The awards are once again being supported by the Aberdeen City and Shire Hotels’ Association, which is appealing for businesses of all sizes to submit entry forms and show the high quality tourism offering in the area.

The launch coincides with the arrival of the VisitScotland Expo – a business to business travel trade event – in Aberdeen this week. The event at Aberdeen Exhibition and Conference Centre will attract hundreds of international delegates.

ACSTA chairman Iain Watson says,

“With such a huge week for tourism in the north east we felt that it would be a very appropriate time to open ACSTA up for entries. Hundreds of delegates from all over the world will be attending Expo and seeing for themselves what this part of Scotland has to offer.

“We are in an unusual position of holding two awards ceremonies within a 12 month period, but we felt it was essential that we took steps to align ourselves with the Scottish Thistle Awards.

“This means that all of our winners will become regional winners of the Scottish Thistle Awards, and will go on to compete in the national final. They will be up against other tourism operators from all over Scotland, and will show the exceptionally high quality of what we have to offer here in the north east.

“We have had a fantastic response to ACSTA over the past two years, and I sincerely hope that individuals and businesses will continue to support an event that has fast become one of the key dates in the hospitality sector calendar.

“We urge them to get their entries in as soon as possible, and help us to show the rest of Scotland that we are in a league of our own when it comes to looking after our visitors.”

Entries for ACSTA will open at www.acsta.co.uk are now and will close on June 19, 2015. Three entries will be shortlisted for each category and the winners will be announced at a ceremony at the Ardoe House Hotel and Spa in Aberdeen on November 27, 2015.

The full list of awards categories is:

• Tourism – Everyone’s Business

• Best Informal Eating Experience

• Best Event/Festival

• Innovation Award

• Friendliest Pub/Bar

• Best Visitor Attraction

• Most Hospitable B&B Guest House

• Best Restaurant Experience

• Best Holiday Accommodation

• Most Hospitable Hotel

• Young Ambassador Award

• Ambassador

• Best Outdoor/Adventure Experience

• Hospitality Hero

Aberdeen City and Shire Hotels’ Association represents 46 independently operated hotels and conference venues. These hotels provide around 4,000 bedrooms in Aberdeen and Aberdeenshire. The Association is committed to improving the quality and standard of hotel services and to furthering the overall standards of excellence and hospitality within the region.

Apr 172015
 
MHAPaint (2)

Volunteers from ADIL, CNR International, AAB and KCA Deutag joined forces with Spencer Coatings and Mental Health Aberdeen’s team to give the charity’s base a new look

With thanks to Paul Smith, Citrus Mix.

A leading north-east charity has received a donation with a difference that will enable it to transform its working environment.

Mental Health Aberdeen (MHA) has been gifted paint from Spencer Coatings Limited which is being used to revamp its central office and create an uplifting environment for workers and visitors.

The painting and coatings manufacturer first assisted the charity 14 years ago by donating materials to MHA’s Aberdeen Supported Housing Project – and has now repeated the kind gesture.

MHA offers a range of resources, including: emotional and practical support; information and advice; support with helping overcoming social isolation; links and access to other community resources; and activities promoting mental wellbeing.

Fiona Mooney, fundraising and marketing manager at MHA, said:

“We approached Spencer Coatings as they have helped us in the past and we are absolutely delighted that they have assisted us again. Their kind donation of a large amount of paint means we can begin to brighten up our office space.

“We have had corporate volunteers from ADIL, CNR International, AAB and KCA Deutag to do the painting work and they have started transforming our four offices and hallway within our central office building. It is looking brighter already and we are so grateful to both Spencer Coatings and our volunteers for giving up their time to help us.

“It makes such a difference for our visitors to be able to come to a warm, bright, welcoming place and we want to thank everyone involved who is helping us transform the space.”

Linda Stronach, of Spencer Coatings, said:

“We were happy to get involved and assist such a worthy local charity by donating our products to help enhance the charity’s premises. MHA works hard to deliver their vital services in Aberdeen and throughout the north-east and we are pleased we were able to help in this way.”

Peter Brawley, head of operations and brownfield projects at ADIL said:

“Mental Health Aberdeen is a place of respite and support for so many people in the city and shire. MHA was chosen to be ADIL’s charity of the year by our staff, who wanted to volunteer their time, as well as help raise money for this brilliant local cause. We hope our work to help improve the facilities here can make the building even more welcoming for those who come here to use the services on offer.”

MHA was founded in 1950 and provides support services, counselling and advice to people affected by challenges related to mental health and wellbeing. Services are available for children from the age of 12 and adults. The organisation was among the first to provide community care – with its first residential project, a group home for discharged psychiatric patients, opened more than 35 years ago.

MHA has also been providing day services continuously for over 60 years.

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Apr 032015
 

David Forbes with his AwardWith thanks to Suzanne Kelly.

David Forbes, Chairman of Local Charity Future Choices and full time carer to his mother, was short-listed for a prestigious award by Entertainment Company Wobia Entertainment House at a Glitzy awards ceremony recently. The award event showcased some outstanding individuals in our community.

David campaigned hard to win as many votes as possible to clinch the title, and his hard work paid off.

David said:

“When you hear the nominees name, then and the winner is, you get goosebumps and all the emotions runs through your body, but when it’s your name that’s read out, that’s when it really hits home that the public votes recognised your hard work, and I want to thank everyone who took the time to vote”

David dedicated his award to his mother as he works everyday to try and better the lives of others, including his mum, through his voluntary charity work.
He added:

“I now plan to use this award to motivate me and launch a You Tube Channel to motivate and inspire others, like carers and Volunteers  to do more good work within their community, being a role model is a great honour and again I would like to thank those who took time to vote for me”

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Jan 082015
 
Paul Redmond2

Dr Paul Redmond will speak at the Aberdeen City and Shire Tourism Conference on 28 January 2015.

With thanks to Jo Milne, Tricker PR.

A world-renowned expert on generational behaviour will address 200 delegates at a tourism conference in the north east in early 2015. Dr Paul Redmond (pictured), a leading expert on generations and the graduate labour market from the University of Manchester, will deliver the keynote speech at the Aberdeen City and Shire Tourism Conference on 28 January 2015.

Held in the Aberdeen Exhibition and Conference Centre, the conference follows a highly successful inaugural event in 2014 which saw tourism businesses from across the north east come together to discuss the region’s tourism offering.

The 2015 conference will feature speeches, interactive workshops and networking sessions in order to allow tourism operators the chance to learn the skills required to maximise their business potential.

Registration is now open for the Aberdeen City and Shire Tourism Conference, which is being organised by the Aberdeen City and Shire Tourism Partnership. Delegates pay just £55 (excluding VAT) to attend the full day conference, which will allow them access to industry experts from across the country. Online booking is available at www.regonline.com/aberdeentourism2015

Alongside Dr Redmond, a number of other speakers will address the delegates during the course of the conference. Alastair Dobson, chairman of VisitArran and managing director of Taste of Arran, will discuss the benefits of collaboration in business, and VisitScotland’s Chris McCoy will explain the steps required to make sure tourism businesses are accessible to all.

Representatives from event sponsors Aberdeen International Airport and Serco NorthLink Ferries will also reveal new developments in the area’s transport links.

In addition to speeches, delegates have the opportunity to choose two in-depth workshops from a programme covering a diverse range of topics including Online Bookings, Accessible Tourism, Social Media, Sustainability & Legislation, Google Analytics and Business Collaboration.

Tourism Partnership manager Elaine Booth says,

“The inaugural Aberdeen City and Shire Tourism Conference was a great success, and we are excited to be bringing the event back in 2015 with an even more diverse range of speakers and workshops. Tourism in the north east of Scotland can sometimes be overlooked in favour of the energy industry, however the region has a lot to offer and we aim to help businesses capitalise on their potential.

“With a number of new hotel developments in the area, as well as constantly developing transport links and lower weekend rates, more and more travellers are considering Aberdeen and the surrounding area as a holiday destination. Tourism businesses need to grasp these opportunities and ensure that their customers are receiving world-class service. The aim of the conference is to provide local operators with the tools and skills required for them to take their tourism businesses to the next level.”

As well as offering the chance to learn from well-respected industry experts, the conference will also include opportunities for networking and visiting exhibitors.

Follow the Aberdeen City and Shire Tourism Conference on Twitter @abdntourismconf and on Facebook at www.facebook.com/aberdeencityandshiretourismconference

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Nov 282014
 

future choicesWith thanks to David Forbes.

Future Choices is a disabilities charity based at Inchgarth Community Centre in Garthdee. It celebrates its sixth Birthday this month.

The charity has been helping the most vulnerable gain social inclusion since 2008, and it is growing daily while remaining voluntary and self-funded.

Recently, Sainsbury’s at Garthdee chose the group as its Local Charity of the Year.

Partnering up with other bodies doesn’t stop there though, as Future Choices is now affiliated to the Chest Heart & Stroke Scotland charity too.

Chairman David Forbes said:

“This support really strengthens our position within the city of Aberdeen, and furthermore, we have the support of Lawrence Milne Decorators, based in Berryden and Ellon who will for one year be donating proceeds of the five pence bag charge to Future Choices. I never ever thought that the charity would be where it is, but I’m thrilled it is where it is and it’s down to having an amazing dedicated team behind me.”

The charity members, who suffer from various physical disabilities, have seen their lives improved by the work of the charity. Its management is very much aware that there are more vulnerable adults out there. Future Choices wants to be able to spread its message to give them hope and the positivity to realise that social isolation doesn’t need to be a regular thing for them.

David added:

“Having my mum, who benefits from the charity, there by my side is the biggest motivation I could ever have. Being not only the chairman for the charity but her full time carer has its challenges, but I’ve seen her benefit from the group a lot, building friendships and having fun.”

Future Choices is purely voluntary and is always looking for keen individuals to get involved. If you wish to find out more, visit their website www.future-choices.org.uk , email: info@future-choices.org.uk or freephone 0800 5668728

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Oct 172014
 

With thanks to Eoin Smith, Tricker PR.

Aberdeen City and Shire Hotels’ Association launches new tourism awards at Dunnottar CastlefeatTwo distilleries, a fish and chip shop and a colourful display of dolphin sculptures are among those announced as finalists in the 2015 Aberdeen City and Shire Tourism Awards (ACSTA) today (October 15, 2014). Entrants in 14 different categories now face an anxious wait until January 30 next year to learn if they will be crowned winners.

There was a 25% increase in the number of entries received by the awards scheme, which is organised by the Aberdeen City and Shire Hotels’ Association (ACSHA). It took place for the first time earlier this year.

Two additional categories were also introduced and the sections are now aligned with the national VisitScotland-backed scheme, The Scottish Thistle Awards. It is intended that ACSTA will become adopted as the regional final for the Scottish Thistle Awards by 2016.

ACSTA chairman Iain Watson says the level of interest took organisers by surprise. He commented:

“From the moment we opened for entries in July, there was a steady stream of nominations coming in. Overall we were 25% up on the number of nominations received last year and while we have two additional categories, the increase was seen across the board.

“We have received entries from many of the operators who took part in our inaugural awards in 2014, but also many new faces who are taking part for the first time. It is clear that operators across the city and shire have been inspired by the 2014 event and recognise that this is an opportunity for them to shine.

“I can honestly say that every single facet of the tourism industry is represented in this awards scheme, from small one-man operators through to large multi-national organisations. And that is the wonderful thing about ACSTA – there is a place for everyone at the table.

“This is not about rewarding the organisation that has the most budget or manpower at its disposal: the awards are about recognising operators and individuals who make a real difference to the visitor experience and who are dedicated to ensuring that customers, whether they are here for business or leisure, leave with a first rate impression of what we have to offer.”

Contenders in one of the most hotly contended categories – Most Hospitable Hotel – are this year’s winner Meldrum House, Oldmeldrum; Holiday Inn West Aberdeen; and Tor-na-Coille, Banchory.

Calum Richardson from The Bay Fish and Chips in Stonehaven, who was a finalist in the Ambassador category in 2014, has once again made the shortlist, along with tour guide Pam Wells and Stephen Gow, the general manager of the Thistle hotel group in Scotland.

Final judging will take place before the end of the year and winners will be announced at a ceremony at Ardoe House Hotel and Spa in Aberdeen on January 30, 2015. Host for the evening will be broadcaster Tam Cowan. Further information about the awards is available at www.acsta.co.uk

The shortlisted nominees in all categories are:

Our Warmest Welcome – Holiday Inn Aberdeen West; The Jays Guest House, Aberdeen; Ardoe House Hotel and Spa, Aberdeen.

Best Informal Eating Experience – The Bay Fish and Chips, Stonehaven; Buchanan Foods Ltd, Banchory; The Mariner Hotel Ltd, Aberdeen.

Best Event or Festival – Run Balmoral; Bon Accord Steam Engine Club; Wild in Art for Wild Dolphins.

Green Tourism – Holiday Inn Express City Centre, Aberdeen; The Bay Fish and Chips; Mains of Scotstown, Aberdeen.

Creative Ambition – Glen Tanar Estate, Aboyne; Thistle Aberdeen Airport Hotel; Visit Royal Deeside.

Friendliest Pub/Bar – Orchid, Aberdeen; The New Inn, Ellon; The Illicit Still, Aberdeen.

Best Visitor Attraction – Glen Garioch Distillery, Oldmeldrum; World Horse Welfare, Aboyne; Glen Dronach Distillery, near Huntly.

Most Hospitable Guest House – Durn House, Portsoy; Struan Hall Guest House, Aboyne; Glendavan House, Aboyne.

Best Restaurant Experience – Ardoe House Hotel and Spa; Banchory Lodge Hotel; Atlantis Restaurant, Aberdeen.

Best Holiday Accommodation – Ythan Valley Campsite and Little Lodge; High Seas Hobbit, Rosehearty.

Community Involvement Award – Aberdeen Performing Arts; Marriott, Aberdeen; Park Inn by Radisson, Aberdeen.

Most Hospitable Hotel – Meldrum House Country Hotel, Oldmeldrum; Holiday Inn Aberdeen West; Tor-na-Coille Hotel, Banchory.

Young Ambassador – Stuart McPhee, Harding Ltd, Aberdeen; Adelle Chessor, VisitAberdeen; Craig McDonald, Glen Tanar Estate.

Ambassador – Calum Richardson, The Bay Fish and Chips; Pam Wells, Pam Wells Ltd; Stephen Gow,Thistle Aberdeen Altens Hotel.

Sep 122014
 

Aberdeen City and Shire Hotels’ Association launches new tourism awards at Dunnottar CastleWith thanks to Eoin Smith, Tricker PR

The competition is heating up as entries start to roll in for an awards scheme which will celebrate the region’s top tourism providers. Dozens of businesses and individuals have already entered the Aberdeen City and Shire Tourism Awards (ACSTA), however there is still time for tourism providers to apply.

With the number of categories increased to 14 from 12 and a new alignment with the national industry awards scheme, the Scottish Thistle Awards, there are now more opportunities than ever for those working in the tourism sector to be recognised for their work.

Awards organiser Aberdeen City and Shire Hotels’ Association is looking for entries from operators which show how they go the extra mile for their customers, providing an unforgettable experience for all those visiting the region.

ACSTA chairman Iain Watson says:

“We are delighted with the response we have had so far, and welcome all tourism operators in Aberdeen and the surrounding area to apply and show what they are doing to give their customers unparalleled service.

“There are some incredible tourism businesses in the north east of Scotland, as shown by the outstanding response to our inaugural awards earlier this year, and this is their chance to showcase what they do.

“There are a couple of brand new categories this year, including best festival or event and a section specifically for B&B and guest house operators, so there is now an opportunity for everyone across all sectors to shine. These awards are all about celebrating the tourism industry – a sector which contributes millions of pounds to the local economy every year.

“Not only do we want to shout about our success and the quality of our guest experience as a region, but also give the opportunity for individuals to shine. I know that winners announced at our inaugural event have all benefitted from the positive publicity which surrounded their wins.”

Entries for ACSTA are now open at www.acsta.co.uk and will close on September 23. Three entries will be shortlisted for each category and the winners will be announced at a ceremony at Mercure Ardoe House in Aberdeen on January 30, 2015.

The full list of awards categories is:

  • Most Hospitable Hotel
  • Most Hospitable B&B/Guest House
  • Best Holiday Accommodation
  • Best Informal Eating Experience
  • Best Restaurant Experience
  • Friendliest Pub/Bar
  • Best Event or Festival
  • Our Warmest Welcome (customer service award)
  • Best Visitor Attraction
  • Creative Ambition
  • Young Ambassador Award
  • Ambassador
  • Community Involvement
  • Green Tourism

A lifetime achievement award may also be presented at the discretion of the awards organising committee. Further information about the entry requirements for each category is available at www.acsta.co.uk

Aberdeen City and Shire Hotels’ Association represents 46 independently operated hotels and conference venues. These hotels provide around 4,000 bedrooms in Aberdeen and Aberdeenshire. The Association is committed to improving the quality and standard of hotel services and to furthering the overall standards of excellence and hospitality within the region.

Sep 052014
 

Voice’s Old Susannah takes a look over the past week’s events in the ‘Deen and beyond. By Suzanne Kelly.

DictionaryTally ho! It’s all happening in the Deen and Shire. The Fyvie Festival was last weekend, offering a nice day out including the chance to look at the priceless Tiffany window in Fyvie Kirk. Celebrate Aberdeen took place, rain and shine, across the city. Acts such as Youse Dancin’, The Black Gold Bandits, Iron Broo and The Gerry Jablonski Band entertained the soggy crowds.

Anthony Baxter’s film will open in cinemas across Scotland on Friday the 5th. Alex Salmond has been invited to the premier in Aberdeen with a Q&A session and panel.

He’s also been invited to visit the Menie Estate residents; it’s a shame he’s been too busy to visit his constituents there, but give him another few years to fit it in, and I’m sure he will. No word on whether Sarah Malone of Trump will attend.
This week I had planned to write about the menace the city is bravely tackling. Drunk Driving? The few slightly tipsy people occasionally seen in the city centre on weekend nights? Fuel or food poverty?

No, the problem we have all been afraid to face is finally in the spotlight: the sandwich board. These dangerous, frightening health menaces lurk outside sandwich shops (appropriately enough), restaurants, pubs and more: it’s a wonder anyone’s still alive.

The council is taking decisive action against these horrendous trip hazards, you’ll be delighted to know. Of course, the sign draws attention to itself (that’s its purpose you see), and you’d have to be as drunk as an ex-councillor not to see the signs.

A hardened cynic might ask the city why it’s going after sandwich board signs, given that one or two other cities round the world somehow manage to co-exist with these signs. I propose we sent our officers and provosts off on a round-the-world fact-finding mission; they are good at that sort of thing.

I suppose that since the city has smoothed every square inch of pavement and street that it is responsible for, it’s now time to turn its attention to the scourge of society, the sandwich board. I for one feel safer knowing that something will be done about the sandwich board plague. Chalk up another one for ACC; the writing’s on the wall for signs.

However, there is something nearly as important as the city’s challenge to the sign menace. This isn’t an Aberdeen or even a Scottish story, so we really should pay it no attention at all. However, I thought looking at the story of little Ashya King and how the police and Southampton Hospital had nobly gone to his rescue would be of interest this week.

A brain tumour landed this child in Southampton General Hospital; which would not fund a particular treatment his parents decided they wanted to try. It could prove life-saving. The hospital were certainly not able to guarantee that the treatment they offered would be the best or the only option.

The parents did their own research (kind of like those meddling parents who invented Lorenzo’s Oil when their child was ill ), and wanted their son to be treated at a clinic abroad, which said they would do the treatment now and worry about payment later (which in itself is rather a strange concept, almost as if treatment and medicine should be available to those who need it regardless of money concerns.I wonder if this might catch on in the UK?).

The parents had a crazy idea, and decided to get their son treated at this clinic, and moved to take Ashya there.

Well, Southampton General Hospital reacted in the only manner open to it: they instantly moved to take Ashya into custody, issued press releases saying that Ashya was in grave danger, called in the police and demanded Ashya’s return so they could get custody of him and continue to deny him the desired treatment.  Sounds perfectly reasonable and measured to me.

Obviously the hospital and its staff know best, just like they do up and down the UK. There might not be a specific law that says you have to keep your child in a hospital which refuses to pay for a treatment which might well help him. However, the police were only too happy to go on a Spanish vacation – sorry – suffer the hardship of going to Spain — to have the sick child put in isolation and his parents locked up, unable to visit.

(You might think that the Spanish police assisted by the dashing, intelligent, sensitive UK police force would be sufficient to stop two distraught parents from absconding from a hospital visit to their cancer-stricken son, but you would of course be wrong).

For some reason (perhaps the outcry of one or two people in the UK) the parents have been released from custody, an extradition order to the UK has been lifted, and if the hospital agrees, he may get treatment after all. We’ll see what happens next in due course; perhaps some related definitions will shed some light on the goings-on to date.

Neglect: (English Noun) to treat an individual or an animal in such a way their needs are not met; to ignore, fail to assist.

Of course, hospitals will only ever care about the patient’s welfare. Money, targets, shutting up whistle blowers and defending lawsuits never enter into it. If Southampton moved to take a boy with cancer away from his parents, it was only for his own health and happiness. I’m sure it consulted its best child psychologists in advance, and confirmed that no mental or emotional harm would come from their actions.

That’s why hospitals call the police on anyone who would disobey them, and that’s why the police and hospitals turn involved families into criminals – all for the patient’s welfare.

Southampton accused the parents of ‘suspected neglect’ for taking their son to get treated.

It may seem strange that in one part of the UK suspected neglect of one child results in police jetting off to Spain, and in another part of the UK like Rotherham it results in 1400 or more young people being sexually abused and absolutely nothing being done about it despite people coming forward, abuse accusations being swept under the carpet and victims discredited, but there you go. I guess you have to expect these minor regional variations in policing.

But let’s look at the august, professional men and women who run things at Southampton General Hospital, and why they have the right to accuse the King parents of neglect.

In 2010 a boy named Matthew Kenway, of Fareham, Hampshire, died at Southampton General Hospital ; he was going to have a routine kidney operation. No one checked his heart was still working; they didn’t hook up a heart monitor. Eventually they realised there was a problem, and still there seems to have been a delay in getting him help. A fatal delay, but it could have happened to anyone really. So, no negligence there then.

With the tiny amount of things that go wrong in the medical profession, and with the support and encouragement given to whistle-blowers (on the rare occasion they are needed), you wouldn’t think there would be such a thing as a website called www.clinical-medical-negligence.com – yet somehow there is. According to it:

“The family’s solicitor Patricia Wakeford, of Blake Lapthorn, said: “Evidence heard at the inquest raised grave concerns about the quality of care that Matthew received and the processes that were in place at Southampton General Hospital at the time of Matthew’s death. Shortly after 3am, the oxygen monitor probe appeared not to be recording his oxygen levels. The nurse initially thought the machine might be faulty, but it transpired that Matthew’s heart had stopped.

“Eventually, a cardiac arrest call was put out and the arrest team then attempted, for 40 minutes until 4.20am, to resuscitate Matthew but they were unsuccessful and he died. During the course of the two-day inquest, a series of key findings emerged suggesting there were serious shortcomings in the care Matthew received. At post-mortem it emerged that the stent placed in the left kidney was not in the correct place.
http://www.clinical-medical-negligence.com/2014_02_01_archive.html#.VATNj8J0zIU

These are just the sort of people you want wresting legal control of your son away from you.

I guess anyone can make a mistake. Except Southampton General. This might not be neglect, but there was a wee matter of apparent experimenting on patients. Southampton seems to have been involved in a trial of a new antibiotic made by Bayer; it must have been very exciting for the patients who got this drug.

Doubtless they were all made perfectly aware of the risks of this trial taking place in the hallowed surgical wards of Southampton; to do otherwise might have looked like neglect. Alas, one website isn’t that happy about it:

“This information [about the experimental drug] was not revealed to the hospitals before up to 650 people had undergone surgery, violating their human rights. The trials resulted in nearly half of the people at one test centre in Southampton developing potentially life-threatening infections. At least one patient died, and another developed an infection so severe that his relatives were initially told he would not survive. Nearly half the patients at Southampton Hospitals Trust developed post-operative wound infections requiring emergency therapy. Infection and mortality rates at the five other trial sites were never revealed on grounds of “confidentiality”

“Stephen Karran, a retired consultant surgeon from Southhampton, was concerned about the trial. He pointed out the flaw in the earliest possible stage, and contacted the press after the trial went ahead unaltered anyway. Bayer has confirmed that it knew of absorption problems with the drug before the study began. However, they still used the dangerous drug for two years, are still keeping trial results secret, and have not paid compensation to the relatives of patients injured or killed in the course of its unapproved trials.” http://www.corporatewatch.org/company-profiles/corporate-crimes-3

It might have been Bayer’s drug trial, but Southampton Hospitals Trust ran with it. I’d not want to be thought cynical, but often these drug trials involve a wee bit of money going to the institutions involved. The mega international pharmaceutical sector is every bit as benevolent as you would think.

I’m sure Southampton will be happy to explain more about people being experimented on, how informed consent was obtained, when they stopped the trials and how many people were at risk – oh, and how much money they got for this and other experimentations. Keeping people from risk and preventing neglect: that’s what Southampton is all about, as the King family will tell you.

It will be interesting to see what evidence there is that taking the little boy to be treated at a different hospital is tantamount to neglect.

If this ever reaches a courtroom, I hope no serpentine defence lawyer will ask the hospital any questions about neglect past and present. After all, the hospital wasn’t to know the boy was gone for 6 hours, despite his supposedly needing constant care and attention. You and I are of course laypeople, but to some that 6 hour gap in a young child’s cancer nursing might seem ever so slightly neglectful on the part of Southampton.

Communication Breakdown: (English compound noun) A deterioration or cessation of dialogue (also an excellent Led Zeppelin song)

According to the BBC:

“Dr Michael Marsh, medical director at University Hospital Southampton NHS Foundation Trust, said he regretted that their communication and relationship with the King family had ‘broken down’.”
http://www.bbc.co.uk/news/uk-england-29009883

The hospital was great at communicating. They communicated to the police and other authorities that they wanted custody of this boy, that he was possibly neglected, and that he was at great risk because a battery in a feeding tube system might die.

What a pity then that their paid in-house media people never noticed the video which spread like c-difficile across facebook showing a happy Ashya and his parents abroad, with no feeding or other problems. They would of course have backed off.

Old Susannah was trying to find out a few things about this feeding tube at the centre of the hospital’s attempt to get custody of the boy: what kind of battery did it have, how often did it need to be replaced, were the parents aware the battery had to be changed, did they try to call or text the parents to tell them about the battery?

Obviously they did all that and didn’t just run to the media and the police, complaining that communication had broken down. I will be very reassured to know how much effort the hospital made to tell the family about the feeding system when they had left.

I also was going ask other questions (What did the hospital think Ashya would be going through stress wise because of the hospital and police actions and how would that affect his emotions and health? Why was there a 6 hour gap between anyone visiting this ill child before they realised he was gone? – and a few other minor points).

Alas! There is indeed a communication breakdown. The hospital’s media team has failed to answer its phone on any of the many times I phone it. I left 3 messages on 2nd September with my email and my mobile number. Yes, a communication breakdown is a serious problem.It’s very good of Southampton to regret having one.

Obviously they don’t regret criminialising a family, adding to their anxiety, having people arrested, refusing to fund treatment, and trying to take custody of someone’s sick child. If they did, they’d have apologised for it. They are sorry however for the communication breakdown. Old Susannah can almost hear that familiar refrain so often given to the media: “we don’t discuss individual cases.”

Except when it suits them.

They told the world the age, sex, condition name of Ashya; they shared his and his parents’ images. It will be a breeze for them to prove in court that they only breached the data protection act after taking every other step possible. The phone log of their calls to the Kings will be a very reassuring document indeed.

Heroic: (English adjective) Having qualities of braveness, courage fearlessness and strength.

In this whole saga, the shining heroic actions of a few people show through. Not only was Southampton brave enough to issue press releases claiming the child was in grave danger and take custody away from the parents to the state, the police showed heroism as well.

They bravely lept to conclusions; they bravely got on a plane to Spain, they courageously raided Ashya’s grandmother’s house for a much-needed intensive search. A Belfast Telegraph article reports:

“Assistant Chief Constable Chris Shead said last night: “We have been told by medical experts that the battery life on the machine that administers his food is now likely to have expired. We don’t know whether the King family have any spares, the knowledge or any way of recharging the battery. If they don’t without properly administered food, Ashya’s condition will deteriorate very quickly. With each hour that passes our concern for him grows.””

If I didn’t know better, I’d start to wonder if the UK’s police have a shoot/arrest/taser/search/criminalise first and don’t ask questions later approach.

How come the hospital couldn’t tell the police whether or not the family knew how to work the apparatus? When it was shown that the boy was fine and happy wasn’t that the end of it? Thank goodness other such breaches in the Inspector Morse-like investigation techniques of the police are once in a lifetime.

Old Susannah also guesses that, like the hospital, no one at the police was quite heroic enough to call the family or leave them a message about the battery; doubtless we’ll find out what they did about the battery in due course. It would be cynical to suggest this was all a witch hunt. Much better it turned out the way it did. Let this be a lesson to other parents (or to people in the past who have tried to interfere with hospitals, like these people ).

Mrs King, the grandmother had this to say after her flat was searched (perhaps they would have found the family hiding in the chiller cabinet or under a bed?):

“They (the authorities) are the ones who are cruel because they have taken poor little Ashya who is dying of a brain tumour and they won’t let the parents, my son and daughter-in-law, they won’t let them see him at all.

“It’s terrible, it is so cruel it is unbelievable.”

She added:

“To try and make out that he has been neglected… Why haven’t we got any human rights? They keep on, the EU, about human rights. Where are our human rights? We have got none.”
http://www.independent.co.uk/news/uk/home-news/ashya-king-brother-of-fiveyearold-boy-defends-parents-actions-in-new-video-9702977.html

Before ending this definition of heroics, the police and hospital might well have got away with it, if it weren’t for some meddling kids. Naveed King, elder brother to Ashya has been spending his time campaigning, raising awareness, looking after his other siblings, dealing with the media, raising funds, posting updates on Facebook and other such activities.

Surely he should have been doing his homework instead or playing video games? The other King children held fast as well. Let’s see whether there isn’t some bureauocrat out there ready to criticise Naveed’s impertinence. We can’t have young people running around criticising authorities and sticking up for their families now, can we?

Next week: don’t expect answers from Souuthampton, but I’ll keep asking.

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