Sep 282017
 

As the significant new data security regulation, the General Data Protection Regulation (GDPR), comes into force in May 2018, Darren Bird, Head of Technology at Xeretec, explains how businesses can stay compliant.

Xeretec’s Darren Bird.

Irrespective of how security conscious we have become in the digital era, the recent cyberattack on the NHS was a sobering reminder about the online vulnerabilities that all private and public sector organisations are still exposed to.

Cyberattacks come in many forms, with many resulting in confidential data either being exposed or compromised.

But security breaches don’t just arise from large scale, high-profile attacks. Sometimes poor internal processes, or a lack of diligence, can result in a breach.

In a bid to force companies to be even more proactive in their efforts to protect company and customer data, the EU has announced the GDPR will come into action in May of next year.

In the case of a breach, the EU is warning of hefty fines of up to €20m, or 4% of a company’s annual worldwide turnover – whichever is greater.

Here are our recommendations to help avoid GDPR non-compliance:

Implement measures to keep your data safe:

The primary objective of the GDPR is to strengthen and unify data protection for all individuals within the EU. This will ensure all organisations provide a broader duty of care to their customers, to prevent their personal details and data from leaking, so it is crucial that businesses start to think about the security measures they will put in place to comply with the GDPR.

The EU specifies that personal data is:

“any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a home address, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer’s IP address.”

Don’t overlook print from a security perspective:

In the context of document imaging and print, it’s well known that unprotected print devices can be a source of data leaks. Private data is still being left unclaimed on devices, even though solutions already exist to mitigate the risks. While May 2018 may seem some time away, now is the time for all organisations to start assessing how ready and able they are to comply with the GDPR. Xeretec ensures that all its clients’ print is secure and has vast experience helping businesses to understand the security vulnerabilities print exposes them to  

Find print solutions to comply with GDPR:

Xeretec can also provide intelligent print management solutions that enable IT administrators to set up automated workflows. These can detect if documents contain specific patterns relating to data, such as bank or credit card details, personal health information, or sensitive company data. It can then redact any, or all, instances of that pattern in a document.

On top of that, it is sophisticated enough to flag up incidents of potential compliance violations to a company’s chief data, security or compliance officer, thereby acting as an early warning system ahead of a potential breach.

Having a secure print function is another way that businesses can help their print comply with the GDPR, as this only allows those authorised to release prints from a device via a secure PIN code or swipe card. This is a powerful way to stop unclaimed documents being left on devices and an effective measure to help prevent security breaches from occurring.

Combined, these solutions can help deliver the type of proactive security management that could easily halt the kinds of security breaches that the GDPR is trying to prevent, therefore helping businesses avoid paying severe fines.

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Apr 132017
 

With thanks to Gemma Setter, PR Account Executive, Frasermedia.

Seb Coles leads a team of developers creating and engineering software-based solutions.

A team of specialist software developers from a leading Aberdeen-based managed print services company recently revealed their latest support app developments at a major print management industry event.
Four in-house developers from Xeretec Scotland’s Aberdeen office travelled to Uxbridge, near London, for the Xerox Application Forum on Wednesday, 5 April.

Senior software developer, Seb Coles, announced the development of the Xeretec Support Application Suite, an on-device customer service that provides immediate, next-generation support for users of Xerox devices.

The team of developers, led by Seb Coles, specialises in creating and engineering software-based solutions that optimise the print experience for end users and spent 12 months developing the support apps.

Mr Coles said:

“I am extremely proud of my team and what we have achieved over the past year. We have dedicated a lot of time and effort to developing the Xeretec Support Application Suite, so to be able to demonstrate how it works at the Xerox Future of Work event was an incredible experience.

“The app enables Xeretec to access the printer’s health and deliver the user an unparalleled level of support immediately at the device. It was designed to simplify and speed up fault resolution, while maximising user convenience and productivity, as we are constantly aiming to bring a higher level of customer service to our clients.”

Marino Keith, operations manager at Xeretec Scotland, said:

“I would like to offer my congratulations to Seb and the software development team for continuing to create industry-leading applications that aim to improve the overall customer experience. The work they do is completely unique to the industry and differentiates Xeretec from its competitors.

“Customers today expect instant, multi-channel support when encountering a problem. With the Xeretec Support Application Suite, Xeretec has created a new era of on-device customer service that meets the need for simplified instant access to support.”

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Jul 102015
 

With thanks to Paul Smith, Citrus Mix.

Marie Curie teaEmployees at Codify had their cake and ate it too as they raised more than £200 for charity. The Aberdeen based software specialist hosted a Blooming Great Tea Party in aid of Marie Curie, which helps people with any terminal illness.

Staff at the company got into the baking spirit and treated clients and guests to a delicious selection of treats as they tested their tea knowledge with a fun quiz.

All the money raised by Codify will go towards helping Marie Curie Nurses to provide more free care to people living with a terminal illness in their own home.

Emma Robertson, sales engineer at Codify, said:

“Hosting a Blooming Great Party is a fun way to get together with colleagues and friends and help a fantastic cause. The generosity of people and their empathy towards Marie Curie at our tea party was great to see.

“Everyone at Codify enjoyed getting some baking done and Marie Curie’s party pack was a big help in setting up the event, even if the tea quiz proved to be quite fiendish. We were pleased to have raised more than £200, which just goes to show the power of a good brew and tempting cakes.”

Codify’s tea party was one of many taking place across the country as part of the Blooming Great Tea Party campaign. Codify, established in 2000, builds custom software covering a range of business applications which include logistics, health and safety, recruitment and tool rental management. The company has become established as a specialist in the oil and gas industry.

Further info:

Marie Curie is the UK’s leading charity for people with any terminal illness. The charity helps people living with a terminal illness and their families make the most of the time they have together by delivering expert hands-on care, emotional support, research and guidance.

Marie Curie employs more than 2,700 nurses, doctors and other healthcare professionals, and with its nine hospices around the UK, is the largest provider of hospice beds outside the NHS. For more information visit www.mariecurie.org.uk