Apr 262012
 

With thanks to Dave Macdermid.

The world class facilities and services at Aberdeen Sports Village (ASV) have been given a big thumbs up by users.
Results from a recent survey of over 1,300 users have now been analysed, and the results are extremely positive for ASV, which since opening  in August 2009 has attracted over 1.5 million users.

The survey asked customers to rate their own individual experiences of ASV’s facilities and services, and the results are used to help develop products and services that will enhance the user experience.

ASV aims to provide all users with the highest quality of customer service, and 88% of respondents rated this as ‘excellent’ or ‘good’. The exercise class and fitness services offered were also rated as ‘excellent’ or ‘good’ by 82% of users, a massive 18 percentage point improvement since the last survey.

On the facilities front, the indoor pitch received a 100% rating and every ASV facility was rated as ‘excellent’ or ‘good’ by at least 8 out of 10 respondents.

Chief Executive David Beattie said:

 “To receive such excellent feedback from our users is testament to the passion and commitment of every member of staff, and further underlines the quality of facilities we have on offer to everyone in the local community. We will now use this valuable feedback to help shape our services going forward and identify any areas for improvement.”

ASV Chairman George Yule added that:

“The quality of facilities and services at ASV is not only being recognised locally, but we are now able to attract international sports stars with the  arrival of the Cameroon Olympic Team in July and the  Celtic Games International Athletics in August. The commencement of work on the aquatics centre, due to open in 2014, will give us the impetus to keep on improving on the high standards we have set ourselves.”

Aberdeen Sports Village (ASV) is a partnership between the University of Aberdeen, Aberdeen City Council and sportscotland and opened to the public in August 2009.

Feb 102012
 

Aberdeen Sports Village has joined the Health Club Awards which recognises the best clubs based on research conducted on members around the country, Dave Macdermid informs Voice.

The Village, a partnership between the University of Aberdeen, Aberdeen City Council and sportscotland, has a large membership base, which makes full use of the extensive fitness suite and additional services.

These are offered both to members and non-members.

The awards, sponsored by Centrum Performance, ask members to rate the quality of customer service, facilities and value for money provided by clubs.

Simon Brown who runs the scheme explains,

“Belonging to a good health club is a rewarding experience. Members probably spend more time there than they realise, and it becomes an integral part of their lifestyle, providing a haven from their frantic day-to-day existence and helping them to tackle life in a healthier, more productive way.

“For the club it’s not easy to get every aspect just right. It requires a lot of hard work and a belief that members should have a rewarding experience every time they visit.

“Through the Health Club Awards we will find out which clubs provide the most rewarding member experience. We will recognise those clubs for their excellence, and ultimately find out which are providing the best experience and membership value across the country.”

Jan Griffiths, the Village’s Sports Development Manager, said,

“We are very proud of the level of service we provide. We believe we offer excellent value for money and are very happy to be nominated to take part in the Health Club Awards this year.”

Nov 242011
 

Voice’s David Innes reviews the new CD by Pharis & Jason Romero,  ‘A passing Glimpse’, with more than a passing interest.

Taking time off from building high quality banjos in a British Columbian forest, Pharis and Jason Romero, both already well-known in their own right in North America, release A Passing Glimpse, a delicately simple but emotional debut as a duo.

Drawing heavily on traditional ‘old-time’ sources and with accompaniment unadorned beyond their own instrumentation, A Passing Glimpse is a triumph of melodic and harmonic simplicity.

Their own compositions, credited largely to Pharos, including the outstanding ‘Forsaken Love’ and ‘Lay Down In Sorrow’, stand tall alongside those of The Carter Family, Leadbelly and others.

In delivery, the harmonising is resonant, intuitive and made to sound effortless, never better than on Dottie Rambo’s gospel ‘It’s Me Again Lord’. Limiting the instrumentation to guitar and banjo and featuring Jason’s considerable picking skills in tight, disciplined solos and an inspired instrumental attack on ‘Cumberland Gap’, adds to the back porch organic atmosphere of an album which has been an ever-present in American and Canadian roots charts since its release.

PHARIS & JASON ROMERO
A Passing Glimpse
(LULA RECORDS)
www.jasonandpharis.com